Case Manager

dedicated caregivers home care services llc; Hartford (CT); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Driver's license preferred

Job summary

dedicated caregivers home care services llc is seeking a Community Support Professional to assist clients in achieving independence and quality of life within community settings and client residences. The role covers housing, healthcare, employment, and personal development as part of a holistic plan.

Responsibilities include building rapport, coordinating referrals, supporting money management, and developing care plans from intake to discharge, with regular meetings and progress reviews.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of experience in homecare or community-based human services.
• Strong communication, documentation, and organizational skills.

Responsibilities

• Establish and maintain professional rapport with clients.
• Connect clients with local housing, healthcare, and social resources.
• Maintain regular contact with clients as per service plan.
• Coordinate referrals for medical care, entitlements, transportation, education, employment, legal aid.
• Assist with money management and entitlements.
• Develop and monitor person-centered care plans from intake to discharge.
• Enhance independent living skills through instruction and hands-on support.
• Identify barriers and connect to services.
• Conduct regular progress meetings and review sessions.
• Perform routine apartment inspections and assist with cleanliness.
• Build collaborative relationships with families and external providers.
• Facilitate psychoeducational or skill-building groups.
• Attend team meetings, trainings, supervision, and rounds.
• Assist with redetermination forms and SNAP applications.
• Submit encounter notes within 24 hours and monthly reports by the 21st.

Skills

Communication

Documentation

Organizational skills

Education

High school diploma or GED

Bachelor’s degree in Human Services, Social Work, Psychology, or related field

Job description

Location: Community-Based / Client Residences
Hours: Varies – Based on Client Needs and Service Plans

Job Summary

The Community Support Professional (CSP) plays a vital role in helping individuals achieve greater independence and quality of life by providing person-centered support services. This role focuses on assisting clients in navigating various life domains such as housing, healthcare, employment, and personal development, with the goal of integrating fully into the community.

Key Duties and Responsibilities

• Establish and maintain professional rapport with clients, upholding strong ethical boundaries
• Support client integration into the community by connecting them with local resources for housing, healthcare, and social inclusion
• Maintain regular contact with clients as defined in their service plan
• Coordinate and assist with referrals for medical care, entitlements, transportation, education, employment, legal assistance, and more
• Assist with money management and provide support in obtaining and maintaining entitlements
• Develop, implement, and monitor person-centered care plans throughout all stages, including intake and discharge
• Enhance independent living skills through direct instruction, modeling, prompting, and hands‑on assistance
• Identify barriers to clients’ goals and connect them to services that address these challenges
• Conduct regular meetings with clients to review progress, mental health stability, appointments, and discharge readiness
• Perform routine apartment or room inspections and provide assistance in maintaining cleanliness as needed
• Build and maintain collaborative relationships with families, natural supports, and external providers
• Facilitate or co‑facilitate psychoeducational or skill‑building groups as needed
• Attend team meetings, staff trainings, supervision, and interdisciplinary rounds
• Support clients with completing redetermination forms, SNAP applications, and other essential documents
• Complete and submit encounter notes within 24 hours of client interactions
• Submit monthly summary reports by the 21st of each month

Qualifications

• High school diploma or GED required
• Bachelor’s degree in Human Services, Social Work, Psychology, or related field preferred
• Minimum of 2 years of experience in homecare or community-based human services
• Strong communication, documentation, and organizational skills
• Ability to work independently and as part of a team
• Valid driver’s license and reliable transportation preferred