Case Manager

dedicated caregivers home care services llc; Bridgeport (CT); On-site; USD 38,000 - 52,000; Full time

Job summary

dedicated caregivers home care services llc is seeking a Community Support Professional to assist clients in achieving greater independence and quality of life. You will provide person-centered support across housing, healthcare, employment, and personal development to help clients integrate into the community.

The role emphasizes building rapport, coordinating resource connections, and maintaining service plans while supporting clients through discharge, documentation, and ongoing progress

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in Human Services, Social Work, Psychology, or related field preferred.
• Minimum of 2 years of experience in homecare or community-based human services.
• Valid driver’s license and reliable transportation preferred.

Responsibilities

• Establish and maintain professional rapport with clients, upholding strong ethical boundaries.
• Support client integration into the community by connecting them with local resources for housing, healthcare, and social inclusion.
• Maintain regular contact with clients as defined in their service plan.
• Coordinate and assist with referrals for medical care, entitlements, transportation, education, employment, legal assistance, and more.
• Assist with money management and provide support in obtaining and maintaining entitlements.
• Develop, implement, and monitor person-centered care plans throughout all stages, including intake and discharge.
• Enhance independent living skills through direct instruction, modeling, prompting, and hands‑on assistance.
• Identify barriers to clients’ goals and connect them to services that address these challenges.
• Conduct regular meetings with clients to review progress, mental health stability, appointments, and discharge readiness.
• Perform routine apartment or room inspections and provide assistance in maintaining cleanliness as needed.
• Build and maintain collaborative relationships with families, natural supports, and external providers.
• Facilitate or co‑facilitate psychoeducational or skill‑building groups as needed.
• Attend team meetings, staff trainings, supervision, and interdisciplinary rounds.
• Support clients with completing redetermination forms, SNAP applications, and other essential documents.
• Complete and submit encounter notes within 24 hours of client interactions
• Submit monthly summary reports by the 21st of each month

Skills

Strong communication

Documentation

Organizational skills

Education

High school diploma or GED

Bachelor’s degree in Human Services, Social Work, Psychology, or related field

Tools

Driver's license

Job description

Location: Community-Based / Client Residences
Hours: Varies – Based on Client Needs and Service Plans

Job Summary

The Community Support Professional (CSP) plays a vital role in helping individuals achieve greater independence and quality of life by providing person-centered support services. This role focuses on assisting clients in navigating various life domains such as housing, healthcare, employment, and personal development, with the goal of integrating fully into the community.

Key Duties and Responsibilities

• Establish and maintain professional rapport with clients, upholding strong ethical boundaries
• Support client integration into the community by connecting them with local resources for housing, healthcare, and social inclusion
• Maintain regular contact with clients as defined in their service plan
• Coordinate and assist with referrals for medical care, entitlements, transportation, education, employment, legal assistance, and more
• Assist with money management and provide support in obtaining and maintaining entitlements
• Develop, implement, and monitor person-centered care plans throughout all stages, including intake and discharge
• Enhance independent living skills through direct instruction, modeling, prompting, and hands‑on assistance
• Identify barriers to clients’ goals and connect them to services that address these challenges
• Conduct regular meetings with clients to review progress, mental health stability, appointments, and discharge readiness
• Perform routine apartment or room inspections and provide assistance in maintaining cleanliness as needed
• Build and maintain collaborative relationships with families, natural supports, and external providers
• Facilitate or co‑facilitate psychoeducational or skill‑building groups as needed
• Attend team meetings, staff trainings, supervision, and interdisciplinary rounds
• Support clients with completing redetermination forms, SNAP applications, and other essential documents
• Complete and submit encounter notes within 24 hours of client interactions
• Submit monthly summary reports by the 21st of each month

Qualifications

• High school diploma or GED required
• Bachelor’s degree in Human Services, Social Work, Psychology, or related field preferred
• Minimum of 2 years of experience in homecare or community-based human services
• Strong communication, documentation, and organizational skills
• Ability to work independently and as part of a team
• Valid driver’s license and reliable transportation preferred