Case Manager

Starshopper; Fayetteville (AR); On-site; USD 42,000 - 51,000; Full time

Job summary

The Case Manager in the Fulbright College Advising Center at the University of Arkansas will serve as advisor and point of contact for students navigating a variety of processes related to records, registration, petitions, and academic integrity. They will apply foundational student support competencies to specific student situations as assigned.

Caseloads will be unpredictable and, at times, extremely high, with emphasis on regular attendance and maintaining collegial, harmonious working

Qualifications

• Bachelor's degree in arts and sciences by appointment.
• OR Bachelor's degree by appointment with relevant fields.
• At least one year of full-time employment in a field using arts/sciences graduates.

Responsibilities

• The Case Manager will advise students navigating records, registration, petitions, and academic integrity.
• Work closely with the Assistant Dean for Academics and the Director of Academic Operations; handle other duties as needed.

Skills

Ability to create trust through commu​

Adaptability of communication to vary​

Convey the purpose of liberal arts ed​

Assess own professional development

Education

Bachelor's degree in arts and sciences (or equivalent) by appointment

Bachelor's degree from accredited institution by appointment

Job description

Closing Date:

09/12/2026

Type of Position:

Student Support Services

Workstudy Position:

No

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Department:

Fulbright College Advising Center

Summary of Job Duties:

The Case Manager in the Fulbright College will serve as advisor and point of contact for students navigating a variety of processes related to records, registration, petitions, and academic integrity. They will apply foundational student support competencies to specific student situations as assigned. The Case Manager will work closely with both the Assistant Dean for Academics and the Director of Academic Operations and may be assigned other operational responsibilities as needed. Caseloads will be unpredictable and, at times, extremely high volume.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Minimum Qualifications:

• Bachelor's degree with a major in the arts and sciences from an accredited institution of higher education conferred by the time of the appointment


• OR


• Bachelor's degree from an accredited institution of higher education conferred by the time of the appointment


• AND


• At least one year of full-time employment in a field that commonly employs art and sciences graduates

Preferred Qualifications:

• Master's degree completed or completed within six months of start date from an accredited institution of higher education


• OR


• At least two years of full-time employment in a field that commonly employs arts and science graduate


• At least one year of full-time experience in one (or a combination) of the following fields:

Academic advising or student conduct

Career advising or coaching

College, high school, or middle school teaching or counseling

Social worker or other mental health care professional working directly with clients

Related higher education experience working directly with students (two years of work as a graduate assistant or adjunct teacher is equivalent to one year full-time)

Knowledge, Skills & Abilities (KSAs):

• Ability to create trust through communication


• Ability to have adaptability of communication strategies to varying stakeholders


• Ability to convey the purpose of a liberal arts education to varying stake holders


• Ability to assess own professional development and identify desired areas of growth

Salary Information:

$46,383

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Shane Barker

Assistant Dean for Academics

Fulbright College of Arts and Sciences

[e-mail]

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

N/A

Frequent Physical Activity:

N/A

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes