Case Manager

Elwyn; Georgetown (DE); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Medical/Dental/Vision

Earned Wage Access/On-Demand Pay

Paid On-the-Job Training

Tuition Reimbursement

Career Advancement Opportunities and G

Flexible Schedules

Retirement Savings Plan

Job summary

Elwyn, located in Delaware, is seeking a Case Manager to provide daily care, counseling and advocacy for clients with chronic mental illness, helping them achieve independence and successful community living.

The role requires an associate or bachelor’s in a human services field; experience with teams, EHR systems, and driving is valued. Schedule is Mon-Fri with occasional weekend coverage; generous benefits are offered.

Qualifications

• Associate degree or bachelor’s degree required.
• Degree in the human service field preferred.
• Experience with EHR systems.
• Strong communication and teamwork skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Understand signs of mental illness and intervene therapeutically in a recovery-based environment.
• Maintain client records according to agency policy and procedures.
• Develop, implement, and modify treatment plans based on comprehensive client assessments.
• Provide CPR, crisis intervention and medication administration using trained protocols.
• On-call coverage with rotating program coverage and prompt response to management.

Skills

Teamwork

Communication

Time management

Customer interaction

Attention to detail

Education

Associate degree or bachelor’s degree

Human services degree preferred

Tools

Electronic Health Record (EHR) system

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Valid driver’s license

Job description

Overview

Payrate: $19.23/HR

Schedule: Monday-Friday 8:00am-4:00pm and occasional weekends monthly

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Responsibilities

Elwyn seeks a Case Manager, who will beresponsible for the general daily care of program clients, providing counseling and advocacy in a therapeutic setting to assist young adult through geriatric clients with chronic mental illness and co-occurring disorders. The goal is to help clients achieve social, economic, emotional, and personal independence to live in the community.

DUTIES AND RESPONSIBILITIES:

• Understand the signs and symptoms of mental illnesses and intervene therapeutically in a recovery-based environment
• Demonstrate knowledge of prescribed medications and monitor them according to Elwyn Adult Behavioral Health state-specific medication guidelines
• Maintain client records in accordance with agency policy and procedures
• Develop, implement, and modify treatment plans based on a comprehensive client assessment
• Ensure that clients live in a safe and clean environment
• Provide psychoeducational services to clients and their families as required
• Meet productivity standards in fee-for-service programs
• Integrate the Prism Model for effective treatment of serious and persistent mental illness into everyday practice and clinical intervention
• Perform cardiopulmonary resuscitation (CPR), crisis intervention and medication administration using agency-trained protocols
• Maintains current state-mandated training and certifications
• Responsible for on-call coverageincluding being responsible, on a rotating basis, for program coverage when staff members call out and no other coverage is available and promptly responding to the manager’s call within15 minutesand being prepared to report to the program withinone hour

QUALIFICATIONS, EDUCATION AND EXPERIENCE:

• Associate degree or bachelor’s degree required
• A degree in the human service field, such as Social Work, Psychology, Rehabilitative Counseling, or a closely related discipline is preferred
• Previous experience working within and managing a unionized workforce preferred
• Non-profit human service experience highly preferred
• Demonstrated ability to work effectively as part of a team
• Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
• Demonstrated strong attention to detail
• Demonstrated strong time management and organizational skills
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Must be able to perform CPR and crisis intervention using agency-trained protocols
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication
• Demonstrated (basic, intermediate, advanced) experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Access, Publisher and report-writer experience preferred
• Experience using and knowledge of the Electronic Health Record (EHR) system
• Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

2026-6137

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] let us know the nature of your request and your contact information.

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