Case Manager

Socket.dev; Delaware; On-site; USD 34,000 - 52,000; Part time

Benefits offered by this job

Paid vacation time

Paid sick time

Supplemental insurance package

Job summary

Socket.dev in Delaware is seeking a part-time Case Manager to screen and assess elderly candidates for the Homebound Meal Program. You will educate the community, distribute materials, and visit clients to develop care plans while documenting events in SERV Tracker.

The role requires at least a high school diploma and 1–2 years of related experience, with a focus on accuracy, confidentiality, and client advocacy. A valid driver's license is required.

Qualifications

• Must have a high school diploma and one to two years of related experience and/or training.
• Must be computer literate and able to use basic software including SERV Tracker.
• Experience in community outreach or social services is a plus.
• Requires valid driver's license and reliable transportation.

Responsibilities

• Educates the community on homebound meal outreach programs and the importance of utilizing the program.
• Distributes educational materials in the community.
• Visits homes to determine client needs, develops a plan to meet needs.
• Identifies and monitors clients for homebound meal program.
• Completes required paperwork in compliance with state and program regulations.
• Creates and maintains records in SERV Tracker software.
• Administers initial nutritional screening via questionnaire.
• Helps clients obtain necessary resources and referrals.
• Documents client cases, including assessments and reassessments, and maintains records.
• Prepares reports for federal, state, and local programs.
• Assists with fundraising activities for the program.

Skills

Data analysis

Computer literacy

Customer empathy

Team collaboration

Clear writing

Cultural sensitivity

Policy compliance

Punctuality

Attention to detail

Education

High school diploma

1-2 years related experience

Tools

SERV Tracker

Microsoft Word

Microsoft Excel

Valid driver’s license

Job description

WE'RE HIRING!

CASE MANAGER (PT)

Monday - Friday 9:00 am to 3:00 pm

(Paid vacation and sick time with a supplemental insurance package)

SUMMARY

Screens and assesses the eligibility of elderly candidates for participation in the Homebound Meal Program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Educates the community on various homebound meal outreach programs and the importance of utilizing the program
• Distributes educational materials in the community
• Visits homes to determine client needs, develops a plan to meet needs
• Identifies and monitors clients for homebound meal program
• Completes required paperwork in compliance with state and program regulations
• Creates and maintains records in SERV Tracker software
• Administers initial nutritional screening in the form of a questionnaire
• Helps client obtain necessary resources
• Refers clients with social and emotional problems to other community agencies for assistance
• Refer clients to the Director of Nutrition Services for nutrition counseling as needed
• Documents client cases, including assessments and reassessments, and maintains records on each client
• Prepares reports as required by various federal, state, and local programs
• Helps organize and participate in fundraisers benefiting the program

COMPETENCY

• Gathers and analyzes information skillfully, must be computer literate
• Manages difficult or emotional customer situations
• Maintains confidentiality
• Contributes to building a positive team spirit
• Writes clearly and informatively
• Shows respect and sensitivity for cultural differences
• Follows policies and procedures
• Is consistently at work and on time
• Demonstrates accuracy and thoroughness

EDUCATION/EXPERIENCE

• Must have a high school diploma and one to two years of related experience and/or training.

COMPUTER SKILLS (must know of):

• Microsoft Word software
• Microsoft Excel spreadsheet software
• Ability to learn specific software needed for the job, i.e., SERV Tracker

CERTIFICATES AND LICENSES

• Valid driver's license required

WORK ENVIRONMENT

• While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and outdoor weather conditions

PHYSICAL DEMANDS

• While performing the duties of the job, the employee is frequently required to walk, sit, and talk
• The employee must frequently lift and/or move up to 10 pounds.