Program Aide - Home Delivered Meals

Human Services Association LA; Bell Gardens (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Human Services Association LA is seeking a program aide to organize meal delivery routes, conduct in-home visits, and perform data entry and clerical tasks. The role includes supporting meal delivery on a set route and assisting staff with various duties.

The position requires a high school diploma or GED (preferred but not required) and experience with seniors is desirable. Occasional driving with an agency vehicle may be required; bilingual English/Spanish is preferred.

Qualifications

• High school diploma or GED required; preferred but not required.
• Experience working with senior citizens is desirable.
• No licensing or certification requirements for this position.
• Occasional driving may be required; own vehicle and valid California driver’s license may be needed.
• Bilingual English/Spanish preferred.

Responsibilities

• Organize, account for and maintain meal delivery route sheets and client in-home visits.
• Data entry and phone calls; back-up for meal delivery on set route.
• Prepare monthly program reports and submit weekly meal units.
• Assist staff with copying, faxing, and data input.
• Provide back-up driver support when drivers are absent.
• Submit referrals (nutrition, case management) as needed.
• Hold mandated reporter responsibilities and complete Adult Protective Services reports as needed.
• Other duties as assigned.

Skills

MS Office

Time management

Customer service

Good math skills

Cheerful disposition

Effective communication

Safe driving

Bilingual English/Spanish

Education

High school diploma or GED

Tools

MS Word / MS Excel

Job description

Under the supervision of the Senior Services Manager the program aide will organize, account for and maintain meal delivery route sheets, client in-home visits, data entry, phone calls, file, back-up for meal delivery to seniors on a set route and assists staff with various program duties.

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for a job and is subject to be reviewed and changed at any time, with or without notice.

DUTIES AND RESPONSIBILITIES:

• Conduct in-home assessments
• Submit weekly meal units on GetCare software
• Prepare monthly program reports
• Complete quarterly assessments by phone
• Assist staff with copying, faxing, and data input.
• Back-up driver when drivers call out sick
• Mandated reporter- complete Adult Protective Service reports as needed.
• Submit referrals as needed (i.e., nutrition, case management)
• Other duties, as required or assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Working knowledge of office equipment, like computers, printers and fax machines.
• Proficiency in MS Office (MS Word and MS Excel, in particular).
• Excellent time management skills and the ability to prioritize work.
• Accurately perform basic mathematical functions.
• Possess a cheerful and friendly disposition.
• Ability to: read and follow traffic signs and safety laws/guidelines while driving an agency vehicle.
• Ability to: work and communicate effectively with elderly clients and volunteers of diverse cultures, read and follow food safety manual guidelines.
• Preferred bilingual (English/Spanish)

EDUCATION AND EXPERIENCE:

• High school diploma or GED, preferred, but not required.
• Experience: working with senior citizens is desirable.

LICENSING/CERTIFICATION REQUIREMENTS:

• No licensing/certification requirements for this position.

OTHER REQUIREMENTS:

• Occasional driving is required. Must provide your own vehicle, valid California Driver’s License and proof of full insurance coverage
• Negative tuberculosis screening
• We require the selected candidate to undergo a criminal background check using the Live Scan fingerprinting method in compliance with applicable laws and regulations

WORK ENVIRONMENT/PHYSICAL DEMANDS:

• Work in moderate noise levels and non-smoking environment
• Ability to occasionally lift and/or move up to 25 pounds independently
• Frequently involves sitting, standing, walking, squatting, bending, and climbing stairs (as needed)
• Must be able to speak and hear clearly to communicate effectively
• Constantly operates a computer, keyboard, and other various office machinery

In compliance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to qualified individuals with disabilities to perform the essential functions.

COMPENSATION:

In accordance with California law, the expected pay range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Human Services Association is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic as defined by applicable federal, state, and local laws.

As part of our hiring process, we conduct criminal background checks on all new hires using the Live Scan fingerprinting method, in compliance with applicable laws and regulations.

Human Services Association is an Equal Opportunity Employer and is committed to complying with all applicable laws providing equal employment opportunities. In addition, we complete criminal background checks via Live Scan method (fingerprinting) on all new hire employees.