Case Manager

RiseMe; Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance 100% paid by firm

Dental & Vision

FSA/HSA

Paid time off & holidays

401(k) with employer matching

Life insurance 100% paid by firm

Weekday schedule (Mon-Fri)

Job summary

Thompson Law in Dallas seeks a Case Manager to join our growing personal injury team. This role coordinates medical treatment for clients, ensuring timely care and seamless communication with attorneys, clients, and insurers.

You will organize medical records, monitor progress, and maintain detailed case management files. Ideal candidates bring 3+ years PI experience, strong attention to detail, and bilingual English/Spanish abilities.

Qualifications

• 3+ years of experience in a law firm with personal injury experience
• Bilingual in English and Spanish preferred
• Knowledge of medical terminology, procedures, and billing practices
• Proficient with legal case management software
• Strong attention to detail and organizational skills

Responsibilities

• Independently manage treatment in personal injury cases.
• Collaborate with attorneys, clients, and insurance adjusters.
• Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
• Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary.
• Review and organize medical records, bills, and other relevant documentation.
• Maintain detailed case management records and conduct legal research as needed.
• Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
• Provide excellent customer service to all clients and partners.

Skills

Bilingual English/Spanish

Communication skills

Attention to detail

Organization

Independent work

Tools

Legal case management software

Job description

Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world‑class service and record‑setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity.

Thompson Law, a nationally growing personal injury firm based in the Oak Lawn area of Dallas, seeks a Case Manager to join the team!

The Position

This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases.

Responsibilities

• Independently manage treatment in personal injury cases.
• Collaborate with attorneys, clients, and insurance adjusters.
• Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
• Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary.
• Review and organize medical records, bills, and other relevant documentation.
• Maintain detailed case management records and conduct legal research as needed.
• Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
• Provide excellent customer service to all clients and partners.

Qualifications

• 3+ years of experience in a law firm with personal injury experience or an injury-related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster).
• Bilingual in English and Spanish (preferred).
• In-depth knowledge of medical terminology, procedures, and billing practices.
• Proficient administrative skills and ability to use legal case management software and other relevant tools.
• Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively.
• Strong verbal and written communication skills and the ability to interact effectively with various parties.
• Demonstrated ability to work independently and collaboratively in a fast‑paced environment.
• Ethical and professional conduct with a commitment to maintaining client confidentiality.
• Bilingual in English and Spanish (preferred).

Total Compensation Package

• Salary + Bonus
• Employee Health Insurance premium 100% paid by the firm
• Dental & Vision
• FSA/HSA
• Generous paid time off and paid holidays
• 401(k) with employer matching
• Basic life insurance 100% paid by the firm
• Monday to Friday work schedule with no weekends