Case Manager

North Central Mental Health Services, Inc.; Columbus (OH); On-site; USD 60,614,000 - 82,656,000; Full time

Benefits offered by this job

Digital onboarding

Team environment

EMR training

Health Insurance

Life Insurance & Disability

401(k) matching

Paid Time Off

Mileage Reimbursement

Free Parking

Student loan forgiveness

Career growth

Referral bonuses

Job summary

North Central Mental Health Services, Inc. in Columbus, Ohio, is seeking a Behavioral Health Case Manager to connect clients with healthcare and community resources, promoting independent living and integrated care.

This full-time role offers a Monday–Friday schedule, mileage reimbursement for travel within Franklin County, and a comprehensive benefits package including insurance, 401(k), generous PTO, and career growth opportunities.

Qualifications

• Bachelor's Degree in Social Work, Psychology, Behavioral Health, or related field.
• Compassion and dedication to help people.
• Organized and detail-oriented with resource management.
• Familiarity with community resources (preferred).
• Experience in mental health or case management (preferred).
• Ability to provide 1,248 patient service hours annually (104/month).
• Valid Ohio driver's license and reliable transportation (clean driving record ≤4 points).
• Successful completion of 90-day paid training program.
• Background checks and pre-employment drug screening.

Responsibilities

• Care Plan Development with clients, families, and professionals to create personalized treatment plans.
• Service Coordination to connect clients with therapy, housing, employment, and recovery programs.
• Advocacy for clients' rights in healthcare, legal, and social services.
• Ongoing Monitoring of progress and treatment adherence.
• Crisis Intervention during emergencies.
• Education and Support on mental health and resources.
• Collaboration with professionals and agencies for coordinated care.
• Documentation and Compliance in the EMR system.
• Empowerment and Cultural Sensitivity in service delivery.

Skills

Compassion & Dedication

Organized & Detail-Oriented

Familiarity With Community Resources

Prior Experience in Mental Health or C

Driver's License & Transportation

Education

Bachelor’s Degree

Tools

EMR System

Job description

Case Manager – Empower Lives, Build Futures!

We can provide you with on-the-job training to make a lasting impact and be the difference in the lives of others. Join our team as a Behavioral Health Case Manager and play a vital role in transforming lives through compassionate, community-based care in Franklin County. If you're passionate about advocacy, coordination, and empowerment, this is your opportunity to make a difference!

What We Offer

Consistent Full-Time Schedule: Monday-Friday, 8:00 AM – 4:30 PM

Competitive Pay: $25.00/hour

Mileage Reimbursement: At standard federal rates for work-related purposes; this position will require a minimum of 50% of each work day traveling within Franklin County, Ohio.

Meaningful Work: Help individuals with mental health conditions achieve independence

Comprehensive Benefits Package

• Fast & Easy Digital Onboarding – Get started quickly
• Supportive & Collaborative Team Environment
• Advanced Case Manager Training – Expand your skills
• Electronic Medical Records (EMR) System – Stay organized & efficient
• Medical, Dental & Vision Insurance – Comprehensive coverage for your well-being
• Employer-Paid Life Insurance & Disability Coverage – Peace of mind for you and your family
• 401(k) with Employer Match & Roth Options – Secure your financial future
• Generous Paid Time Off (PTO) – Vacation, sick leave, and personal days
• Mileage Reimbursement – Drive worry-free, paid at the Federal reimbursement rate
• Free Parking – No extra commuting costs
• Federal Student Loan Forgiveness Program Participation – Save on student debt
• Career Growth & Credentialing Supervision – Licensed advancement opportunities
• Referral Bonuses – Get rewarded for bringing great people to the team
• Accredited by CARF International – Work with an award-winning organization
• 50+ Years of Service in Franklin County – Join a trusted non-profit

Your Role & Responsibilities

As a Case Manager, you'll be a key connection between clients, healthcare services, and community resources. Your mission? To ensure individuals receive comprehensive and integrated care that promotes independent living.

• Care Plan Development: Work closely with clients, families, and healthcare professionals to create personalized treatment plans based on assessments of mental health, substance use, and other barriers.
• Service Coordination: Connect clients to essential services, including therapy, counseling, housing assistance, employment support, and substance use recovery programs.
• Advocacy: Champion clients' rights within healthcare, legal, and social service systems to ensure they receive dignified and appropriate care.
• Ongoing Monitoring: Track client progress, ensure treatment adherence, and adjust care plans as needed to keep them moving forward.
• Crisis Intervention: Provide immediate assistance during emergencies to ensure client safety and well-being.
• Education & Support: Empower clients and families with knowledge about mental health conditions, treatment options, coping strategies, and community resources.
• Collaboration: Serve as a liaison between healthcare professionals, social workers, legal representatives, and benefit providers to ensure well-rounded support.
• Documentation & Compliance: Maintain accurate, timely records in the EMR system, meeting all compliance and accreditation standards.
• Empowerment & Cultural Sensitivity: Provide respectful, inclusive services that recognize the unique backgrounds and needs of each individual.

What You Need To Join Us

• Bachelor’s Degree Required (Social Work, Psychology, Behavioral Health, or related field preferred)
• Compassion & Dedication – A strong desire to make a real impact in people’s lives
• Organized & Detail-Oriented – Advocate effectively for clients while managing multiple resources
• Familiarity With Community Resources (preferred But Not Required)
• Prior Experience in Mental Health or Case Management (preferred but not required)
• Ability to Provide 1,248 Patient Service Hours Annually (104/month)
• Valid Ohio Driver’s License & Reliable Transportation – Clean driving record (≤4 points)
• Completion of 90-Day Paid Training Program
• Successful Background Check & Pre-Employment Drug Screening

Background and reference checks will be conducted. Individuals are not considered applicants until they have completed an application and completed an on-site interview. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA.