Case Manager

FAMILYTIES OF SC LLC; Columbia (SC); On-site; USD 45,000 - 60,000; Full time

Job summary

FamilyTIES of SC LLC seeks a dedicated CLTC Case Manager to coordinate services for participants in Columbia, SC, delivering face-to-face and telephonic support aligned with SCDHHS/CLTC requirements.

You will assess, plan, implement, monitor, and evaluate care, collaborate with providers, document activities, and advocate for clients to promote wellness and autonomy.

Qualifications

• Bachelor's degree in health or human services field.
• Two years' experience providing case management.
• Certified case manager (CCM) is a plus.

Responsibilities

• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered.
• Draft service plans, review case progress and determine case closure.
• Help clients achieve wellness and autonomy.
• Act as advocate regarding clinical status and treatment options.
• Record cases information and produce statistical reports.
• Promote quality and cost-effective interventions and outcomes.

Skills

Case management

Healthcare management

Psychological care

Time management

Professional skills

Problem solving

Teamwork

Education

Bachelor's degree in health or human services

Certified case manager (CCM) preferred

Job description

To effectively coordinate Community Long Term Services (CLTC) to assigned participants in accordance with SCDHHS/CLTC area offices. Provide CLTC case management services to CLTC participants face to face and over the phone during initial, monthly, quarterly and annual visits. Develop relationships and work collaboratively with providers, public and private, and division leaders within FamilyTIES and SCDHHS to provide clients with the most appropriate and effective care possible. Comply with federal, state, and third party payor regulations in the delivery of covered services ensuring these are appropriate and that documentation requirements are met as indicated by FamilyTIES and SCDHHS.

Case manager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client’s health and human services needed. Responsibilities include the following:

• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
• Handle case assignments, draft service plans, review case progress and determine case closure
• Help clients achieve wellness and autonomy
• Facilitate multiple care aspects (case coordination, information sharing, etc)
• Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
• Develop effective working relationships and cooperate with medical team throughout the entire case management process
• Record cases information, complete accurately all necessary forms and produce statistical reports
• Promote quality and cost-effective interventions and outcomes
• Assess and address motivational and psychosocial issues
• Adhere to professional standards as outlined by protocols, rules and regulations

Skills

• Proven work experience in case management, including but not limited to, nursing, medical, mental health, care management or a related job
• Excellent knowledge of case management principles, healthcare management and reimbursement
• Previous experience with psychological aspects of care
• Excellent organizational and time management skills
• Professional and technical skills
• Problem solving skills and ability to multi-task
• Compassionate with teamwork skills

Preferred Qualifications

A bachelor degree from an accredited college or university in a health or human services field that promotes the physical, psychosocial and/or vocational well-being of the individual being served and documentation of at least two (2) years' experience providing case management services. A certified case manager is a plus.