Case Manager

RCIL; City of Utica (NY); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

PTO & holidays

4-day schedule option

Wellness program

401K with company match

Health, Vision & Dental insurance

Flexible Spending Accounts

Public Service Loan Forgiveness (PSLF)

Job summary

RCIL, Utica, NY, is hiring a Case Manager to provide community-based case management for individuals funded by OPWDD. You will coordinate services, monitor budgets, and liaise with support teams by phone, email, or Zoom.

The role requires strong organizational and communication skills, with a preference for a Bachelor/Master of Social Work and at least 2 years of case management experience. RCIL offers rich benefits and a potential 4-day schedule after six months.

Qualifications

• BSW/MSW preferred; degree in related field considered.
• College degree in Human Services or related field acceptable.
• High school diploma or equivalent required.

Responsibilities

• Provide case management to individuals receiving OPWDD-funded services.
• Assist individuals to use services and funds to live in the community.
• Communicate with individuals and support teams via phone, email, or Zoom.
• Obtain and maintain documentation; ensure accuracy and compliance.
• Document all communications.

Skills

Customer service

Computer skills

Organization

Communication

MS Office

Fast-paced

Case management

Education

BSW/MSW preferred

Human Services degree

HS diploma required

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager

Professional Utica, NY, US

Salary Range: $40,040.00 To $44,044.00 Annually

Hourly wage $22.00 - $24.20 ($40,040 - $44,044 a year)

Growth advancement opportunities/career ladder with the first opportunity of a 10% wage increase within 6 months to a year of hire.

• PTO – vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays.
• Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available.
• Wellness program with the ability to earn an additional 3 PTO days a year.
• 401K with up to 10% employer investment.
• Heavily subsidized Health Insurance with co-pays.
• Vision and Dental insurance.
• Flexible Spending Accounts-Medical and Dependent Care.
• Monthly contribution towards dependent care. (to offset childcare costs)
• Company paid Life Insurance and Identity theft protection. (LifeLock)
• Employee Assistance Program.
• Family Medical Leave, Paid Family Leave, Military Leave, Bereavement Leave, Jury Duty Leave, Bone Marrow and Blood Donation Leave, Voting Time Leave, Election Leave, and Leaves for Crime Victims and Domestic Violence Victims.
• Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven.
• Free covered parking.
• Additional benefits available.

Job Duties:

The successful candidate will be expected to:

• Work as part of a team to provide case management to individuals receiving services in the community through OPWDD funding (Self Direction program).
• Support individuals with disabilities to utilize their services and funds to live in the community.
• Communicate (primarily via phone, email or zoom) with the individuals and their support team, assisting them to utilize their budget according to OPWDD rules and regulations.
• Obtain and maintain required documentation. Review all documentation for accuracy and guidelines adherence.
• Document all communications.

Education:

• A Bachelor or Master of Social Work degree is preferred.
• A college degree in Human Services or related field will be considered.
• A high school diploma or equivalent is required.
• Experience providing OPWDD funded services or other case management services may be considered in lieu of higher education.

Knowledge, Skills & Abilities:

• 2 years of Case Management experience preferred. Higher education will be considered in lieu of experience.
• Strong customer service and computer skills.
• Ability to work in a fast-paced environment.
• Knowledge of Microsoft Excel, Word, and Outlook.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.

Travel Required: Minimal

Location:

Utica, NY

RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.

RCIL is an equal opportunity employer, and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion or veteran status.