Case Manager

OrthoNY; City of Syracuse (NY); On-site; USD 78,000 - 100,000; Full time

Job summary

OrthoNY is seeking a dedicated Case Manager in Syracuse, NY to support orthopedic patients through the continuum of care. You will work within the ambulatory surgery program, coordinating pre- and post-operative activities and serving as the main contact for patients and providers.

The role requires 2–3 years nursing or telephonic case management experience, with a preference for orthopedic exposure. Strong communication and EMR proficiency are essential, and travel to SOS locations may be

Qualifications

• Minimum 2–3 years nursing in a hospital/home care setting or telephonic case management.
• Bachelor's or Master's degree; orthopedic experience preferred.
• Strong oral and written communication; proficient with EHR and MS Office.

Responsibilities

• Serve as a single point of contact during initial and follow-up phases of orthopedic care among referring physicians, patients, and caregivers.
• Complete telephonic pre-operative risk assessments and collaborate with physicians and patients to develop an individualized care plan.
• Provide resources and assistance in accessing clinical and supportive care services in the community to better optimize patients for surgery.
• Gather clinical information from the EMR and telephonic health assessments to determine risk stratification including a comprehensive assessment of needs.
• Track data, conduct analysis and present opportunities for improvement.
• Develop and implement care plans throughout the episode of care.
• Educate patients/caregivers on the process and expectations of healthcare throughout the course of care.
• Collaborate with multidisciplinary team to coordinate services within the episode of care.

Skills

Nursing experience

Communication skills

EHR/EMR proficiency

MS Office

Problem solving

Education

Bachelor's or Master's degree (orthopedics preferred)

Tools

EMR/EHR systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager

Full Time Professional Syracuse, NY, US

17 days ago Requisition ID: 2315

Salary Range: $78,000.00 To $100,000.00 Annually

GENERAL DESCRIPTION

The Case Manager will work collaboratively as part of a care team to provide quality care for orthopedic patients under the supervision of the Director of Ambulatory Surgery.

RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

• Serve as a single point of contact during initial and follow-up phases of orthopedic care among referring physicians, patients, and caregivers;
• Complete telephonic pre-operative risk assessments and collaborate with physicians and patients to develop an individualized care plan;
• Provide resources and assistance in accessing clinical and supportive care services in the community to better optimize patients for surgery;
• Gather clinical information from the EMR and telephonic health assessments to determine risk stratification including a comprehensive assessment of the physical, emotional, psychosocial and environmental needs of the patient;
• Track data, conduct analysis and present opportunities for improvement;
• Develop and implement care plans throughout the episode of care;
• Educate patients/caregivers on the process and expectations of healthcare throughout the course of care;
• Participate and assist in assessment, planning and coordination of educational and informational programs for orthopedic population;
• Collaborate as part of a multidisciplinary team to provide patient and family education and communicate with health care providers to coordinate and facilitate services within the episode of care;
• Other responsibilities as needed

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill and ability to perform the essential functions:

• Minimum 2 - 3 years nursing in a hospital/home care setting or telephonic case management experience;
• Bachelor or Master's degree and orthopedic experience preferred;
• Excellent oral and written communication skills and the ability to communicate effectively with all members of the healthcare team;
• Proficient with electronic health/medical records and Microsoft Office;
• Strong problem solving skills with a flexible and creative approach

OTHER INFORMATION

• This position requires more than 40 hours a week including routine meetings after regular business hours.
• Ability to travel to various SOS locations if needed . Reliable transportation is essential .