Case Manager

Community Housing Innovations, Inc.; City of Poughkeepsie (NY); On-site; USD 45,050 - 50,003; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental and vision plans

Flexible spending account

401(k) retirement plan

Life insurance

Employee Assistance Program

Monthly trainings and career dev plans

Overtime available

Job summary

Community Housing Innovations, Inc. (CHI) in Poughkeepsie, NY seeks a full-time Case Manager to help program participants obtain and maintain permanent housing through individualized plans and supportive services.

You will work with clients to develop Independent Living Plans, provide counseling, referrals, and budget assistance, and collaborate with DSS and other providers to meet ILP requirements. CHI offers benefits including health insurance and retirement plans; overtime available; shifts

Qualifications

• Bachelor's degree in human services or related field; Master's in Social Work preferred.
• Two years' experience in homelessness or housing.
• Valid driver's license and automobile insurance.
• Excellent verbal and written communication; English required; Spanish a plus.
• Basic competency in MS Word, Excel, Outlook and the internet.

Responsibilities

• Adhere to program regulations to ensure quality services.
• Develop Independent Living Plan (ILP) with clients and evaluate progress.
• Provide information, referrals, counseling, crisis intervention, direct service, and advocacy.
• Develop and maintain a resource network; collaborate with DSS and other providers.
• Assist clients with budgets, resumes, and ADL skills; conduct face-to-face meetings.
• Inspect living spaces; monitor for program compliance.
• Document and report needs to supervisor; maintain files.
• Discretion on duties; responsibilities may change.

Skills

Verbal and written communication

Bilingual Spanish (a plus)

English language proficiency

Education

Bachelor's Degree in human services or related field

Master's Degree in Social Work preferred

Tools

MS Word

MS Excel

Outlook

Internet

Job description

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHY CHI?

CHI Employs a Team Of Hard-working, Compassionate People Who Want To Give Back To Others In Their Community. We Are Proud To Offer

• Paid time off
• 2 personal days awarded annually (effective Jan 1, 2023)
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans
• Salary: Bachelor's degree: $21.64, Master's degree: $24.04
• Overtime available
• Open Shifts Monday - Friday 8am-4pm
• Location: Poughkeepsie NY

WHAT WILL I BE DOING?

CHI is looking for a full-time Case Manager to work at our Vanderbilt location. You will be responsible for ensuring that all program participants are provided with the services necessary to promote personal and economic independence, to have skills required to obtain, maintain, and retain permanent housing, and are living in well-maintained units. This is accomplished by performing the following functions:

• Adhere to and enforce program regulations, policies, and procedures to ensure all clients receive quality services.
• Develop with clients an Independent Living Plan (ILP) by identifying needs and goals and evaluate clients' progress on short and long term goals.
• Provide information, referrals, counseling, crisis intervention, direct service, and advocacy services for all clients.
• Develop and maintain a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborate with DSS and other service providers to assist clients in fulfilling ILP and program requirements.
• Assist clients with direct services such as current and projected client budget, current resume as appropriate, assistance with ADL skills, etc.
• Facilitate face-to-face meetings with clients.
• Inspect living space regularly to assess client ADL needs and program compliance.
• Limit and document improper use of agency resources by clients such as unit damages, furniture, or appliances.
• Evaluate, document, and inform the direct supervisor of physical plant needs of the housing unit and/or common areas.
• Complete discharge plans.
• Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI. Maintain charts and files in an orderly fashion.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

QUALIFICATIONS

• Education: Bachelor's Degree in human services or related field, Master's Degree in Social Work preferred. Extensive experience may be substituted for educational requirement.
• Experience: Two years' experience working in a related field such as homelessness or housing.
• Certificates or Licenses: Valid driver's license.
• Insurance: Valid automobile insurance.
• Communication: Excellent verbal and written communication skills. Proficiency in English required, bi-lingual (Spanish) is a plus.
• Computer skills: Basic competency in MS Word, Excel, Outlook and the internet.
• Math Skills: Ability to formulate simple financial budgets.
• Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.).
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills: Ability to relate to the underserved, homeless and disabled populations. Ability to work independently and as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

Community Housing Innovations, Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.