Case Manager

Community Housing Innovations; City of Newburgh (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) retirement plan

Dental and vision plans

Flexible spending account

Job summary

Community Housing Innovations seeks a full-time Case Manager in Newburgh to assist participants in achieving stable housing and economic independence. You will coordinate services, develop ILPs, and connect clients with resources to obtain and maintain housing.

Responsibilities include enforcing program policies, providing counseling and referrals, and documenting progress. Strong communication, organization, and the ability to work with diverse populations are essential.

Qualifications

• Bachelor’s Degree in human services or related field; Master’s Degree preferred.
• Two years’ experience in homelessness or housing.
• Valid driver’s license and automobile insurance.
• Excellent verbal and written communication; English required; bilingual Spanish a plus.
• Ability to work independently and as part of a team; highly organized; meet deadlines.

Responsibilities

• Adhere to program regulations to ensure quality services.
• Develop Independent Living Plan (ILP) with clients and evaluate progress.
• Provide information, referrals, counseling, crisis intervention, and advocacy.
• Develop and maintain a resource network; collaborate with DSS and others.
• Assist clients with budgets, resumes, ADL skills; conduct face-to-face meetings.
• Inspect living spaces and document program compliance; manage resources.
• Submit reports timely and maintain charts/files as required.

Skills

Communication skills

Bi-lingual (Spanish)

Teamwork

Education

Bachelor’s Degree in human services or related field

Master’s Degree in Social Work preferred

Tools

MS Word

Excel

Outlook

Internet

Job description

Job Details

Job Location: HV- 9W - Newburgh, NY 12550

Position Type: Full Time

Salary Range: $21.64 - $24.04 Hourly

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Case Manager for our Newburgh location. You will be responsible for ensuring that all program participants are provided with the services necessary to promote personal and economic independence, to have skills required to obtain, maintain, and retain permanent housing, and are living in well-maintained units. This is accomplished by performing the following functions:

• Adhere to and enforce program regulations, policies, and procedures to ensure all clients receive quality services.
• Develop with clients an Independent Living Plan (ILP) by identifying needs and goals and evaluate clients’ progress on short and long term goals.
• Provide information, referrals, counseling, crisis intervention, direct service, and advocacy services for all clients.
• Develop and maintain a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborate with DSS and other service providers to assist clients in fulfilling ILP and program requirements.
• Assist clients with direct services such as current and projected client budget, current resume as appropriate, assistance with ADL skills, etc.
• Facilitate face-to-face meetings with clients.
• Inspect living space regularly to assess client ADL needs and program compliance.
• Limit and document improper use of agency resources by clients such as unit damages, furniture, or appliances.
• Evaluate, document, and inform the direct supervisor of physical plant needs of the housing unit and/or common areas.
• Complete discharge plans.
• Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI. Maintain charts and files in an orderly fashion.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

ANYTHING ELSE?

Salary: Bachelor’s degree: $21.64 per hour, Master’s degree: $24.04 per hour

Open Shifts: Monday - Friday, 8 a.m. - 4 p.m.- overtime available

WHAT DO I NEED?

• Education: Bachelor’s Degree in human services or related field, Master’s Degree in Social Work preferred. Extensive experience may be substituted for educational requirement.
• Experience: Two years’ experience working in a related field such as homelessness or housing.
• Certificates or Licenses: Valid driver’s license
• Insurance: Valid automobile insurance
• Communication: Excellent verbal and written communication skills. Proficiency in English required, bi-lingual (Spanish) is a plus.
• Computer skills: Basic competency in MS Word, Excel, Outlook and the internet
• Math Skills: Ability to formulate simple financial budgets
• Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills: Ability to relate to the underserved, homeless and disabled populations. Ability to work independently and as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

WHY CHI?

• Paid time off
• 2 personal days awarded annually (effective Jan 1, 2023)
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

Equal Employment Opportunity Employer (EEOE)Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.