Case Manager

Best Behavioral Health; Cincinnati (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

Best Behavioral Health in Cincinnati, Ohio, is seeking a Community Mental Health Support Specialist to serve as an advocate and support coordinator for individuals living with mental illness. This role involves providing direct client support, engaging in therapeutic activities, and connecting clients with essential resources to promote overall well-being.

The successful candidate will have a minimum of one year of experience in mental health or social services and must possess a valid driver’s license. Flexibility in work hours is required to align with client availability.

Qualifications

• Minimum one year of experience in mental health, social services, or working with youth.
• Valid driver’s license, car insurance, and reliable transportation required.
• Must pass a comprehensive background check.

Responsibilities

• Serve as an advocate for clients and coordinate community-based support programs.
• Provide crisis intervention services to help reduce behavioral symptoms.
• Deliver case management services by linking clients with appropriate community resources.
• Engage in therapeutic, educational, and skill‑building activities with clients.
• Facilitate behavioral health groups and independent living skill sessions.

Skills

Crisis intervention

Case management

Therapeutic activities

Advocacy

Education

High school diploma

Associate degree in social services

Job description

Position Summary

The Community Mental Health Support Specialist serves as an advocate and support coordinator for individuals living with mental illness. This role is responsible for providing direct client support, engaging in therapeutic and skill-building activities, and connecting clients with essential resources to help reduce symptoms, prevent crises, and promote overall well-being.

Key Responsibilities

• Serve as an advocate for clients and coordinate community-based support programs
• Provide crisis intervention services to help reduce behavioral symptoms and prevent hospitalization or incarceration
• Deliver case management services by linking clients with appropriate community resources
• Engage in therapeutic, educational, and skill‑building activities with clients
• Facilitate behavioral health groups, independent living skill sessions, and support programs
• Provide one‑on‑one coaching in practical living skills such as nutrition, budgeting, and self‑care
• Accompany clients to appointments, community events, and outings as needed
• Monitor school and home environments when necessary to ensure stability and safety
• Maintain accurate and timely documentation of client progress, goals, and activities
• Collaborate with family members and community partners, including schools, hospitals, law enforcement, and other service providers
• Assist with client recruitment and outreach

Qualifications

• High school diploma required (verification required)
• Associate degree in social services or a related field preferred
• Minimum one year of experience in mental health, social services, or working with youth
• Valid driver’s license, car insurance, and reliable transportation required
• Must pass a comprehensive background check

Additional Information

• This is a community-based position with flexibility to align work hours with client availability
• The position requires a compassionate, reliable, and self‑motivated individual committed to supporting underserved populations