SMI Case Manager

Horizon Health and Wellness; Casa Grande (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Professional development and career-op

Medical, dental, vision insurance

401k with company match

Generous paid time off and holidays

Tuition reimbursement

Job summary

Horizon Health and Wellness, Inc. is seeking a Care Manager to coordinate and deliver compassionate case management and advocacy for clients in central and southern Arizona.

You will ensure services are coordinated and tailored to client needs, while maintaining strong collaboration with the clinical team. The role requires a HS diploma or GED with behavioral health experience, case management background, and valid driver’s license.

Qualifications

• HS diploma or GED plus 4 years in Behavioral Health to meet Behavioral Health Technician qualifications.
• One year case management experience preferred.
• Certification in first aid, CPR and Crisis De-escalation.
• Must be at least 21 years of age and have a valid driver's license.
• Ability to create plans and summaries based on client needs.
• Willingness to work evenings; strong time-management and organization while in a fast-paced environment.
• Fingerprint clearance card required; pre-employment drug and background check.
• TB screening and annual updates; CPR/First Aid certification to be provided if not possessed.
• Physical, mental and cognitive ability to perform tasks without compromising safety.
• Bilingual English/Spanish is preferred.

Responsibilities

• Coordinate client services in a coordinated and effective manner.
• Deliver caring and compassionate case management, advocacy and supportive services.
• Maintain communication and connections with the clinical team.
• Ensure appropriate coordination of services for clients.
• Assist in planning and summaries based on client needs.

Skills

Verbal communication

Time management

Organization

Decision making under pressure

Adaptability

Interpersonal skills

Fluency in Spanish (preferred)

Education

HS diploma or GED

Job description

Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.We offer:Professional development and career advancement opportunitiesCompetitive compensationMedical, dental, vision insurance401k investment plan with company matchGenerous paid time off and paid holidaysTuition reimbursementThe opportunity to help us make a difference in the lives of the patients and communities we serve.The Care Managers main purpose is to ensure their client caseload is provided with the necessary services they need, in a coordinated and effective manner. Responsible for the caring and compassionate delivery of case management, advocacy and other supportive services to ensure appropriate coordination of services for clients.Qualifications Required:HS diploma or GED plus 4 years in Behavioral Health or combined Behavioral Health education and experience to meet Behavioral Health Technician qualifications.One year case management experience strongly preferred.Ability to create plans and summaries based on client needsCertification in first aid, CPR and Crisis De-escalation (training will be offered if do not possess upon hire).Must be at least 21 years of age or older.Possess valid drivers license with acceptable driving record and reliable transportation.Prior experience in the behavioral health setting is strongly preferred.Demonstrated organizational abilities to maintain communication, coordination, and connections with clinical team participants.Willingness to work evenings as needed.Desire and capacity to maintain time-management and organization while working in fast-paced, hands-on work environment.Must obtain and maintain a fingerprint clearance card and pass a pre-employment drug and background check.Have a Tuberculosis screening test and provide evidence of freedom from infectious tuberculosis prior to providing services and additional TB testing or screening questionnaires will be performed annually.CPR/First Aid Certification, training will be provided if the candidate does not possess active certification.Possess the physical, mental, and cognitive ability to perform specific clinical and/or tasks required by the position without posing a direct threat to the safety and security of patients.Mental and EmotionalAbility to prioritize workload.Sound judgment and decision-making abilityAbility to maintain calm, non-defensive, supportive attitude during difficult interactions.Demonstrate excellent verbal communication skills.Ability to analyze variables and situations.Ability to resolve problems, handle conflict and make effective decisions under pressure.Ability to think on his/her feet in the public spotlight.PhysicalLong periods of sitting, ability to bend, lift and carry up to 50 pounds.Able to operate phone, Fax, copier, and a computer.Able to operate Agency vehicle.Qualifications PreferredBilingual – English/SpanishExperience working in Integrated Healthcare, Behavioral Health, or Primary Care environment.Advanced knowledge of cultural diversity and sensitivity