Case Manager

Brain Injury Solutions; Blacksburg (VA); Hybrid; USD 47,000 - 48,000; Full time

Benefits offered by this job

Health and dental coverage

Retirement plan with employer match

Paid time off (PTO) and holidays

Tuition discount

Job summary

Brain Injury Solutions is seeking a Community-Based Case Manager in Virginia’s Montgomery County. The role centers on intake, assessment, and coordinating services for clients with brain injuries, while maintaining documentation and compliance.

A valid driver’s license and ability to travel are essential, with in-person meetings and some remote work possible. The position offers a starting salary of $46,500, potential to $48,000 after 90 days, and benefits including health coverage, retirement

Qualifications

• Bachelor’s degree in a related field (rehabilitation, social work, psychology, human services).
• At least 1 year of case management or direct service experience (brain injury experience preferred).
• CBIS, QBISP, or similar certification (or ability to obtain within required timeframe).
• Valid driver’s license and reliable personal vehicle.
• Current CPR/First Aid certification (or ability to obtain at our expense).

Responsibilities

• Intake & assessment: conduct evaluations and gather documentation.
• Client & direct support: build therapeutic relationships and support goals.
• Service coordination & monitoring: align services with client goals.
• Compliance & documentation: maintain accurate records and confidentiality.
• Outreach & community engagement: build partnerships and referrals.

Skills

Brain injury knowledge

Case management principles

Daily living support

Communication & organization

Independent work

Documentation tools

CPR/First Aid

Education

Bachelor's degree in rehab / social work / psychology

Tools

Driver's license

Job description

Community-Based Case Manager

Reports To: Programs Manager.

FLSA Status: Non-Exempt.

Employment Status: Full-Time.

Salary: Starting at $46,500 with the potential to increase to $48,000 after 90 days based on performance.

Location: Montgomery County, Virginia.

What You’ll Do

Intake & Assessment

• Conduct comprehensive intake evaluations and gather required documentation.
• Assess client strengths, needs, supports, and available resources.
• Present cases to the monthly Intake Review Board and determine service appropriateness.
• Identify assistive technology needs and appropriate supports.

Client & Direct Support Services

• Build and maintain therapeutic relationships with clients and families
• Support clients in developing and working toward individualized goals
• Maintain regular contact to monitor progress and provide guidance
• Advocate for clients across systems and services

Service Coordination & Monitoring

• Coordinate and monitor services aligned with client goals.
• Facilitate support teams, including referrals and service planning.
• Connect clients with long-term supports as needed.
• Evaluate progress and determine when services are no longer required.

Compliance & Documentation

• Maintain accurate and timely documentation in accordance with agency standards.
• Ensure compliance with confidentiality and regulatory requirements.
• Manage client-related resources within approved budgets.
• Support efforts related to CARF accreditation.

Outreach & Community Engagement

• Participate in outreach, education, and public awareness activities.
• Build and maintain relationships with community partners.
• Support referral development and service awareness efforts.

What We’re Looking For

Knowledge, Skills, and Abilities

• Knowledge of brain injury and its impact on individuals and families.
• Understanding of case management principles and independent living strategies.
• Ability to support clients with activities of daily living and community integration.
• Strong communication, organization, and time management skills.
• Ability to work independently while managing a dynamic caseload.
• Proficiency in basic computer systems and documentation tools.
• CPR/First-Aid certification (or the willingness to obtain certification at our expense).

Education & Requirements

• Bachelor’s degree in a related field (e.g., rehabilitation, social work, psychology, human services).
• At least 1 year of case management or direct service experience (brain injury experience preferred but not required).
• CBIS, QBISP, or similar certification (or ability to obtain within required timeframe at our expense).
• Valid driver’s license and reliable personal vehicle.
• Current CPR/First Aid certification (or ability to obtain at our expense).
• Background free of disqualifying offenses related to abuse or neglect.
• Must reside in either Blacksburg or Christiansburg, Virginia.
• Must be available every month (typically every third Thursday) for an in-person staff meeting in Wytheville from 10am-2pm. This meeting is compensated as time worked with mileage paid.
• Must be available for in-person onboarding the first week of hire at our main office in Roanoke. Hotel accommodations provided if needed.

Work Environment & Physical Requirements

• Primarily home office-based with frequent travel throughout the service area.
• Regular in-person services provided in client homes and community settings.
• Frequent driving required.
• Ability to communicate effectively across in-person and virtual settings.
• Ability to remain stationary or move as needed to perform job duties.
• Occasional lifting up to 50 pounds, with or without assistance.

Why Work With Us?

At Brain Injury Solutions, we’re dedicated to making a meaningful impact in the lives of the individuals and communities we serve in Virginia. Since 2001, our team has brought together passion, professionalism, and purpose, working together to deliver exceptional services while supporting each other every step of the way. While our main office is based in Roanoke, Virginia, our staff are embedded in the communities they serve, extending our impact across more than 16,000 square miles throughout the region.

Employment Philosophy

We believe that our agency’s success depends on the success of our people. To support that:

• We invest in ongoing training and professional development.
• We provide regular performance feedback and growth opportunities.
• We strive to promote from within wherever possible.
• We offer competitive compensation and a comprehensive benefits package.
• We foster a workplace culture rooted in respect, wellbeing, and shared purpose.

Benefits:

Physical Health And Mental Wellness

• Health and dental coverage.
• Supplemental insurance options and health savings/flexible spending accounts.
• EAP for all employees.
• Paid mental health time.
• Employee wellness challenges.
• Paid bereavement leave.

Financial Wellness

• Retirement plan option with employer match.
• Paid time off (PTO) and paid holidays, including a floating holiday.
• Paid volunteer time.
• Financial counseling.
• Mileage reimbursement.
• Cell phone reimbursement.
• Tuition discount through a partner university.
• Employer-paid disability leave and life insurance.

Work-Life Flexibility

• Remote and hybrid work options (where applicable).
• Flexibility that increases with years of service.

Supportive Culture

• Professional growth and development opportunities.
• Inclusive, collaborative team environment.
• Technology and office equipment provided for all positions.

Brain Injury Solutions provides equal employment opportunities to all employees and applicants and will provide reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation during the application or interview process, please contact Kathie King, Director of Operations & Administration at [e-mail].