Case Manager

Flanagan Law, P.C.; Atlanta (GA); Hybrid; USD 41,000 - 50,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental & vision insurance (50%

Performance bonuses

Hybrid work schedule

Education stipend

Paralegal Certificate sponsorship

Notary stamp reimbursement

Job summary

Flanagan Law, P.C. is seeking a motivated individual to support our plaintiff's personal injury practice. You will be the first voice clients hear and will manage case communications throughout the process.

The role emphasizes calendar management, document preparation, and coordinating with medical providers and vendors to keep files current and accurate. Recent grads welcome as a long-term career path.

Qualifications

• Open to recent graduates.
• Willing to learn legal processes and case management.
• Strong communication and organizational skills.

Responsibilities

• Be the first contact for clients and manage case communications.
• Schedule calls and meetings, track deadlines.
• Request and organize medical records and bills.
• Update case management system and coordinate with providers.
• Prepare letters and file documents.

Skills

People skills

Communication

Attention to detail

Problem solving

Tools

Google Workspace

Microsoft Office

Apple devices

Claude & ChatGPT

Job description

We are a plaintiff's personal injury trial firm. We prepare every case for trial, not just settlement. Google us.

No legal experience required. We will teach you the law firm part. We cannot teach hustle, curiosity, or attention to detail, and that is what we are looking for.

Who we're looking for

Someone with a growth mindset who sees problems as opportunities. A task rabbit and a problem solver. Someone who genuinely likes talking to people, doesn't take no for an answer, and catches the detail everyone else missed.

Recent grads welcome. This is a career path, not a first job to pass through.

What you'll be doing:

• Talking with clients: you'll be the first voice many of them hear, and their main point of contact throughout the case
• Calendaring calls, zoom meetings, follow ups, deadlines, in person meetings, settlement conferences, etc. All done on our case management system / Google Calendar
• Requesting medical records and bills from providers, then following up until you get them
• Organizing medical records and bills so they're complete, in order, and ready for a demand
• Preparing letters and correspondence
• Mailing and e-filing documents
• Updating cases in our case-management system so every file is current and accurate
• Coordinating with medical providers, insurance companies, adjusters, subrogation entities, and vendors
• Gathering police reports, photographs, and witness information
• Tracking client treatment and flagging gaps before they become problems
• Keeping deadlines and tasks current so nothing slips

The follow-up is the job. If chasing a records custodian for the fifth time sounds satisfying rather than tedious, you'll do well here.

You should be excellent with technology

• Google Workspace,
• Microsoft Office,
• Apple products, and
• AI tools like Claude and ChatGPT.

Compensation

Tiered based on experience. For example: no experience? Starting salary is $45k + bonus and tiers up from there.

• W2
• 401(k) with matching up to 5%
• Health, dental, and vision through United HC (we pay 50% of the premium).
• Performance bonuses after 120 days.
• Hybrid work schedule. First 60 days in office, then 1 day week WFH, then additional WFH after tenure.

*We offer an education stipend, sponsorship toward a Paralegal Certificate, and growth into senior case management or a litigation paralegal role. We invest in people who invest in themselves.

**Spanish fluency is a plus, but not required.

***A notary commission is a plus, and if you don't have one, we'll pay for you to get your notary stamp.