Case Manager

Mission Health; Asheville (NC); On-site; USD 68,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Tuition assistance

Employee wellness programs

Paid time off

Job summary

Mission Hospital in Asheville, North Carolina, is seeking a Case Manager to support patients and families through every step of their care journey. You will coordinate services, connect resources, and develop care plans reflecting each patient’s needs, collaborating with physicians, nurses, and leaders to ensure safe transitions and high-quality care.

You will identify at-risk patients, perform comprehensive assessments, and drive discharge planning with the multidisciplinary team.

Qualifications

• 2+ years in case management or 3+ years in a clinical setting
• RN licensed in the state of practice
• BLS certification required
• InterQual experience preferred

Responsibilities

• Provide case management services for inpatient and observation patients as assigned
• Identify patients at risk for adverse outcomes during transitions
• Assess psychosocial, medical and discharge needs of patients/family
• Coordinate care plan and drive discharge planning with the multidisciplinary team
• Partner with Social Services to ensure post-acute needs and level of care
• Evaluate progression of care using InterQual criteria
• Act as liaison between physicians, patient/family, hospital staff and outside agencies

Skills

Case management

Clinical setting

Communication

Education

Associates Degree in Nursing

Job description

Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical education to improve your skills. As a Registered Nurse at Mission Hospital, you’ll have all the staffing support, technology and resources you need to deliver safe, high-quality care—so you can focus on what you do best.

Job Summary And Qualifications

As a Case Manager, your role will be to support patients and families through every step of their care journey. You will coordinate services, connect resources, and develop care plans that reflect each patient’s unique needs. By partnering with physicians, nurses, and department leaders, you will help ensure safe transitions, clear communication, and consistent quality across the continuum of care.

Your responsibilities will include:

• You will provide case management services for both inpatient and observation patients as assigned.
• You will Identify patients who are at risk for adverse outcomes during the transition from one level of care/setting to another
• You will perform a comprehensive assessment of psychosocial, medical and discharge needs of patients/family along with an assessment of resources appropriate and available to the patient/family
• You will coordinate the plan of care and drives the discharge plan by collaborating with the multidisciplinary health care team and in particular with the patient's physician to facilitate a successful care transition
• You will partner with Social Services to ensure the post-acute medical needs and level of care are appropriate
• You will evaluate progression of care using evidence-based tools and approved criteria (InterQual) throughout the episode of care; escalates progression and transition of care issues through the established chain of command
• You will act as a liaison through effective and professional communications between and with physicians, patient/family, hospital staff, and outside agencies

What qualifications you will need:

• Required Experience: 2+ years experience in Case Management OR 3+ years experience in a clinical setting
• Preferred Experience: InterQual experience
• Required Education: Associates Degree in Nursing
• Preferred Education: Masters Degree in Nursing
• Required License: Currently licensed as a Registered Nurse in the state(s) of practice according to law and regulation.
• Required Certification: BLS

Benefits

Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location

Mission Hospital, a member of Mission Health, an operating division of HCA Healthcare, located in Asheville, North Carolina, serves as the regional tertiary and quaternary care center in Western North Carolina and the adjoining region. Mission Hospital is licensed for 853 beds and is the region’s only trauma center, comprehensive stroke center, Level III neonatal intensive care unit, and includes the only children’s hospital in Western North Carolina. Mission Hospital is also a Magnet designated hospital for nursing excellence.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“Nurses are essential to the delivery of healthcare and serve as its foundation. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future.”

Erica Rossitto, MBA/HCM, BSN, RN, NEA-BC

Senior Vice President and Chief Nurse Executive

HCA Healthcare

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.