Case Management Support Specialist - Day Shift

Henry Ford Health - Careers; Michigan; On-site; USD 38,000 - 52,000; Full time

Job summary

Henry Ford Health - Careers' Jackson Hospital is seeking a Case Manager Assistant for the Day shift. This full-time role supports Case Managers with patient-related tasks and basic clinical interventions in a hospital setting.

The position requires a high school diploma or GED, with an associates degree or healthcare experience preferred. Strong communication, organization, and the ability to multitask are essential to help patients and families navigate services.

Qualifications

• High School diploma or GED required.
• Associates degree or healthcare experience preferred.
• Excellent verbal and written communication skills.
• Ability to read, write and speak English.
• Strong critical thinking and problem-solving abilities.
• Organizational and multitasking abilities.
• Good interpersonal skills with ability to build trusting relationships.
• Professional conduct and flexibility to complete tasks with minimal supervision.
• Ability to move freely about the facility to visit patients.
• Working conditions may expose to communicable disease.

Responsibilities

• Assist Case Managers with patient-related tasks and clinical interventions.
• Assist patients, families and others requesting assistance from Case Management & Social Work.
• Support with office tasks and programs such as medication funds, updating resources, Medicare messages.

Skills

Verbal and written communication

English proficiency

Critical thinking

Organizational skills

Multitasking

Interpersonal skills

Professional conduct

Flexibility

Mobility

Education

High School diploma or GED

Associates degree or healthcare experience

Job description

Henry Ford Health - Careers' Jackson Hospital is seeking a Case Manager Assistant for the Day shift. This full-time role supports Case Managers with patient-related tasks and basic clinical interventions in a hospital setting.

The position requires a high school diploma or GED, with an associates degree or healthcare experience preferred. Strong communication, organization, and the ability to multitask are essential to help patients and families navigate services.