Case Management Supervisor

Valley Children's Healthcare; Madera (CA); On-site; USD 128,000 - 187,000; Full time

Benefits offered by this job

Robust employee benefits and perks

Job summary

Valley Children’s Healthcare in Madera, CA is seeking an experienced Registered Nurse to step into the Supervisor of Case Management role. You will mentor a dedicated team, oversee daily operations, and drive care coordination to improve patient outcomes while maintaining a supportive, patient-centered environment.

Reporting to the Manager of Case Management, you will recruit, onboard, and develop staff; monitor performance; optimize workflows; and foster collaboration across the department to

Qualifications

• Bachelor's or Master's degree in Nursing (one degree must be in Nursing).
• Current California RN license.
• Minimum of 5 years of nursing experience.
• Strong leadership, communication, organizational, and problem-solving skills.

Responsibilities

• Lead, mentor, and support a team of case management professionals.
• Oversee department operations, workflows, and staffing to ensure efficient, high-quality patient care.
• Recruit, interview, onboard, and develop talented team members.
• Evaluate staff performance and competencies while providing coaching, feedback, and professional development.
• Design and enhance staff education and development programs.
• Manage staff scheduling and resource allocation to support departmental goals.
• Monitor departmental performance and identify opportunities for continuous improvement.
• Foster a collaborative, patient-centered culture focused on excellence and compassionate care.

Skills

RN license

Nursing degree

Leadership

Communication

Organizational skills

Problem-solving

Nursing experience

Education

Bachelor's or Master's degree in Nursing

Job description

Are you an experienced Registered Nurse with a passion for leadership and care coordination? Join our team as an Supervisor of Case Management, where you'll have the opportunity to mentor a dedicated team, improve patient outcomes, and help shape the future of Valley Children’s case management services.

Reporting directly to the Manager of Case Management, you'll oversee the daily operations of the Case Management department, ensuring high-quality care, operational excellence, and a supportive environment where team members can thrive.

What You’ll Do

As the Supervisor of Case Management, you will:

• Lead, mentor, and support a team of case management professionals.
• Oversee department operations, workflows, and staffing to ensure efficient, high-quality patient care.
• Recruit, interview, onboard, and develop talented team members.
• Evaluate staff performance and competencies while providing coaching, feedback, and professional development.
• Design and enhance staff education and development programs.
• Manage staff scheduling and resource allocation to support departmental goals.
• Monitor departmental performance and identify opportunities for continuous improvement.
• Foster a collaborative, patient-centered culture focused on excellence and compassionate care.

Required Qualifications

• Bachelor's or Master's degree in Nursing (one degree must be in Nursing).
• Current California Registered Nurse (RN) license.
• Minimum of 5 years of nursing experience.
• Strong leadership, communication, organizational, and problem-solving skills.

Preferred Qualifications

• Master's degree in Nursing or a related healthcare field.
• At least 1 year of management or leadership experience.

Why Join Us?

• Competitive salary: $61.96-$90.10 per hour
• Full-time, exempt position
• Robust employee benefits and perks
• Opportunity to lead a highly skilled team and make a meaningful impact on patient care
• Collaborative, mission-driven work environment focused on professional growth and clinical excellence

If you're a compassionate nurse leader who enjoys developing people, improving processes, and delivering exceptional patient-centered care, we'd love to hear from you.