Case Management Supervisor

Beacon Hill; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Beacon Hill is seeking an experienced Case Management Supervisor in Los Angeles, CA. The role leads a team of case managers, focusing on trauma-informed care, crisis intervention, and high-acuity client advocacy.

The position requires an MSW and 3+ years in clinical leadership, with responsibilities including documentation compliance, staff development, and court appearance support. Fully onsite, Monday–Friday, 9:00 AM–5:00 PM.

Qualifications

• Master’s degree in Social Work (MSW) required.
• 3+ years of experience in clinical leadership, case management, or program oversight.
• Experience with high-acuity clients, crisis intervention, and trauma-informed care.
• Knowledge of DHS documentation requirements, Care Plans, and chart reviews.

Responsibilities

• Provide clinical leadership and supervision to case managers through coaching and skill development.
• Support crisis intervention and field-based engagement with high-acuity clients and community referrals.
• Oversee client documentation, electronic records, Care Plans, and charting for DHS compliance.
• Support program operations including housing and drop‑in services, and participant advocacy.
• Attend court hearings with case managers and advocate for participants as needed.
• Deliver trauma-informed training and support ongoing professional development.
• Participate in a rotating 24/7 on-call crisis response schedule.

Skills

3+ years experience

trauma-informed care

crisis intervention

clinical leadership

documentation compliance

Education

MSW (Master’s degree)

Job description

Salary: USD40 - USD40 per hour

Location: Los Angeles, California | Onsite
Organization Type: Community-Based Human Services Organization
Schedule: Full-Time | Monday–Friday
Pay Rate: $40/hour

Position Overview

We are seeking an experienced Case Management Supervisor to provide clinical leadership and supervision to a team of case managers supporting high-acuity clients. This position combines staff development, crisis intervention, program oversight, documentation compliance, and participant advocacy, with a strong focus on trauma-informed care and quality service delivery.

Key Responsibilities

• Provide clinical leadership and supervision to case managers through case conferencing, coaching, and ongoing skill development.
• Support crisis intervention and field-based engagement with high-acuity clients, including coordination of appropriate community service referrals.
• Oversee client documentation, electronic records, Care Plans, and charting to maintain compliance with DHS requirements.
• Support program operations, including drop-in center services, housing support initiatives, and participant advocacy efforts.
• Attend court hearings alongside case managers and advocate for participants as needed.
• Deliver clinical and trauma-informed training to staff and support ongoing professional development.
• Participate in a rotating 24/​7 on‑call crisis response schedule and provide leadership during emergency situations.

Qualifications

• Master’s degree in Social Work (MSW) required; LCSW preferred.
• 3+ years of experience in clinical leadership, case management, or program oversight.
• Experience supporting high-acuity clients, including crisis intervention and trauma-informed care.
• Knowledge of DHS documentation requirements, Care Plans, chart reviews, and clinical supervision.

Schedule & Additional Information

• Schedule: Monday–Friday, 9:00 AM–5:00 PM
• Hours: 40 hours per week
• Pay Rate: $40/hour
• Location: Fully onsite in Los Angeles, California
• On-Call: Participation in a rotating 24/​7 crisis-response schedule is required.