Case Manager

GetHired, Inc.; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Inspire Together in Los Angeles is seeking a dedicated Case Manager to provide client-centered case management and serve as the primary contact for participants working toward housing stability and self-sufficiency.

You will help clients identify needs, develop goals, access community resources, and support them in education, employment, and well-being while maintaining confidentiality and accurate records.

Qualifications

• High school diploma or equivalent; some college or a degree in social work or related field preferred.
• Minimum of 1 year of experience in case management or related field.
• Experience working with individuals experiencing homelessness or barriers is preferred.
• Strong communication, organization, documentation, and problem-solving skills.
• Ability to pass background and fingerprint clearance checks.

Responsibilities

• Conduct client screenings, intakes, assessments, and initial problem-solving conversations.
• Develop individualized case plans based on each participant’s needs, strengths, and goals.
• Maintain regular communication and follow-up with assigned clients.
• Connect clients with housing, employment, education, healthcare, benefits, and other resources.
• Provide referrals and coordinate services with community partners and service providers.
• Advocate for clients with social service agencies and other systems when appropriate.
• Participate in case conferences and collaborate with supervisors and other program staff.
• Maintain accurate, timely, and confidential case notes and documentation.

Skills

Strong communication skills

Organizational skills

Documentation skills

Problem-solving skills

Education

High school diploma or equivalent

Some college or degree in social work or related field preferred

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

About Inspire Together

Inspire Together is a nonprofit organization dedicated to supporting youth and young adults experiencing homelessness, housing instability, foster care involvement, justice-system involvement, and other barriers to stability. Our programs are guided by Housing First, Positive Youth Development, Harm Reduction, and Trauma-Informed Care principles.

Position Summary

The Case Manager provides direct, client-centered case management services and serves as a primary point of contact for participants. This position supports clients in identifying their needs, developing individualized goals, accessing community resources, and working toward housing stability, employment, education, and self-sufficiency.

Key Responsibilities

• Conduct client screenings, intakes, assessments, and initial problem-solving conversations.
• Develop individualized case plans based on each participant’s needs, strengths, and goals.
• Maintain regular communication and follow-up with assigned clients.
• Connect clients with housing, employment, education, healthcare, benefits, and other community resources.
• Provide referrals and coordinate services with community partners and service providers.
• Assist clients in addressing barriers to housing stability and self-sufficiency.
• Provide outreach and participate in community events and engagement activities.
• Facilitate or support life-skills classes, workshops, and other participant activities.
• Advocate for clients with social service agencies, community organizations, and other systems when appropriate.
• Participate in case conferences and collaborate with supervisors and other program staff.
• Monitor participant progress and update case plans as needed.
• Maintain accurate, timely, and confidential case notes, records, and program documentation.
• Follow all organizational, program, confidentiality, and documentation requirements.
• Participate in staff meetings, trainings, and other assigned activities.

Qualifications

• High school diploma or equivalent; some college or a degree in social work, human services, psychology, or a related field is preferred.
• Minimum of 1 year of experience in case management, social services, housing services, outreach, or a related field.
• Experience working with individuals experiencing homelessness or other significant barriers is preferred.
• Knowledge of local community resources and housing services is a plus.
• Strong communication, organization, documentation, and problem-solving skills.
• Ability to work effectively with individuals experiencing emotional stress, conflict, or challenging circumstances.
• Ability to maintain professional boundaries while providing compassionate and respectful support.
• Basic proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to maintain confidentiality and handle sensitive client information appropriately.
• Must be able to pass required background and fingerprint clearance checks.

Work Environment

This is a Monday–Friday, in-person position in Los Angeles. The Case Manager will work directly with participants at the program site and may participate in community outreach and events as needed.