Case Management Social Worker - Neuro Expansion

ccf; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Cleveland Clinic Health System in Cleveland is expanding its Neurological Institute with a new state-of-the-art facility and seeks a Case Management Social Worker to join the neuro team embedded on the nursing units.

You will coordinate transitions, provide psychosocial assessments, discharge planning, and advocacy to diverse patients and families, with an 8:00am–4:30pm schedule and onboarding in 8–12 weeks.

Qualifications

• Master's Degree in Social Work or MSSA.
• Current state licensure as a Social Worker (LSW/LISW/LISW-S).
• BLS certification through AHA or Red Cross.

Responsibilities

• Coordinate transitions across the continuum of care to ensure timely discharges.
• Communicate discharge planning status with interdisciplinary teams.
• Educate patients and families on post-acute options and finances.
• Conduct psychosocial assessments and interventions to engage patients/families.
• Advocate for patients and families and provide end-of-life counseling when needed.
• Support compliance with regulatory requirements and ongoing education.

Skills

Crisis intervention

Care coordination

Psychosocial assessment

Discharge planning

Resource navigation

Counseling

Patient advocacy

Education

Master's Degree in Social Work

LISW / LISW-S license

Basic Life Support (BLS) certification

Tools

BLS Certification

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Case Management Social Worker - Neuro Expansion

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Clinic Nursing-Nursing Institute

Job Code

T99256

Shift

Days

Schedule

8:00am-4:30pm

Job Details

Join Cleveland Clinic Neurological Institute and become part of one of the world’s most respected healthcare organizations. We are expanding with a new, one-million-square-foot, 15-floor, state-of-the-art facility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiple sclerosis and stroke.

This advanced building brings every stage of care under one roof, featuring dedicated spaces for outpatient services, surgery, stepdown, ICU and epilepsy monitoring, as well as additional operating rooms and expanded ambulatory, infusion, imaging, EMG, sleep and rehabilitation services. We are welcoming new caregivers to collaborate within our multidisciplinary teams and contribute to nationally recognized, innovative neurological care. Join us and be part of the next wave of transformative care at Cleveland Clinic.

As a Case Management Social Worker, you will collaborate with interdisciplinary healthcare teams across the continuum of care to coordinate seamless patient transitions and deliver compassionate, patient-centered support. You will apply your expertise in crisis intervention, care coordination, psychosocial assessment, discharge planning, resource navigation, counseling, and patient advocacy to assist individuals and families from diverse backgrounds with complex medical, behavioral, and social needs. Your work will directly influence patient outcomes by empowering individuals and families to self-manage their care, access community resources, and achieve greater stability, recovery, and overall well-being.

This position is neuro-specific and will be embedded directly within the nursing units of the neuro building, working closely with ICU and inpatient care teams to provide social work consult support. Candidates should possess prior social work experience, though hospital-based experience is not required; however, new graduates will not be considered for these roles. Team members will participate in an extensive 8–12 week onboarding and training program, including dedicated neuro-focused training and cross-coverage preparation alongside experienced hospital case managers. While the primary focus will be consultative social work support within ICUs and nursing units, staff will also receive training to assist with cross-coverage responsibilities as needed.

A caregiver in this position works full-time| days| 8:00am—4:30pm. Weekend and holiday.

A caregiver who excels in this role will:

• Manage all aspects of discharge planning for assigned patients to ensure a timely discharge and provide appropriate connection with post-discharge care providers.

• Communicate with interdisciplinary team about the discharge planning status of all patients referred.

• Educate patients, family and physician regarding post-acute options and address freedom of choice and financial concerns.

• Conduct initial and ongoing psychosocial assessment and interventions and makes treatment recommendations to engage patients and families in adherence to the treatment plan by reducing or eliminating the social, psychological, financial, behavioral, and regulatory barriers to successful medical outcomes.

• Serve as a resource person to provide counseling and intervention related to treatment decisions and end-of-life issues.

• Advocate for patient and family by providing intervention in cases involving child abuse and neglect, domestic violence, elderly abuse, institutional abuse, and sexual assault.

• Advocate for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the health care system and community.

• Meet core social work competencies and adhere to regulations.

• Remain current with regulations which impact the care of patients and regulatory compliance.

• Promote individual, professional growth and development and meet mandatory and continuing education requirements.

• Support department-based goals which contribute to the success of the organization.

Minimum qualifications for the ideal future caregiver include:

• Master's Degree in Social Work or Master's of Science in Social Administration (MSSA)

• Current state licensure as a Social Worker, including LSW, LISW, LISW-S

• Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross

Preferred qualifications for the ideal future caregiver include:

• Social Work experience

• 3 years of experience in healthcare systems

• Experience in pre-acute and post-acute care

• Knowledge of community resources

• Certification as a Case Manager within one year of eligibility from an approved professional organization

• Prior experience working within community-based settings strongly preferred.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to communicate and exchange accurate information
• Ability to work with physical records, such as retrieving and filing. Ability to operate a computer and other office equipment.
• Ability to travel throughout the hospital system.
• Requires normal or corrected hearing and vision to normal range.
• In some locations ability to lift up to 10 pounds

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.