Case Management Social Worker - Neuro Expansion

Cleveland Clinic; Cleveland (OH); On-site; USD 58,000 - 88,000; Full time

Job summary

Cleveland Clinic Neurological Institute is seeking a Case Management Social Worker to coordinate patient transitions and provide psychosocial support for patients with complex medical needs. Embedded within neuro units and ICU, you will collaborate with nursing and medical teams to optimize care planning and patient outcomes.

You will conduct psychosocial assessments, discharge planning, and resource navigation, empowering patients and families to access community resources and self-manage care.

Qualifications

• Master's Degree in Social Work or MSSA required.
• Current state social work licensure (LSW/LISW/LISW-S/PC) required.
• BLS certification (AHA or Red Cross) required.

Responsibilities

• Coordinate discharge planning for assigned patients to ensure timely transitions.
• Communicate discharge status with interdisciplinary care teams.
• Educate patients and families about post-acute options and finances.
• Perform psychosocial assessments and interventions to support treatment adherence.
• Provide counseling and advocacy for patient and family decision-making and safety.

Education

Master's Degree in Social Work

Current state licensure as a Social Worker (LSW, LISW, LISW-S or PC)

Basic Life Support (BLS) certification

Job description

Join Cleveland Clinic Neurological Institute and become part of one of the world’s most respected healthcare organizations. We are expanding with a new, one-million-square-foot, 15-floor, state-of-the-art facility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiple sclerosis and stroke.

This advanced building brings every stage of care under one roof, featuring dedicated spaces for outpatient services, surgery, stepdown, ICU and epilepsy monitoring, as well as additional operating rooms and expanded ambulatory, infusion, imaging, EMG, sleep and rehabilitation services. We are welcoming new caregivers to collaborate within our multidisciplinary teams and contribute to nationally recognized, innovative neurological care. Join us and be part of the next wave of transformative care at Cleveland Clinic.

As a Case Management Social Worker, you will collaborate with interdisciplinary healthcare teams across the continuum of care to coordinate seamless patient transitions and deliver compassionate, patient-centered support. You will apply your expertise in crisis intervention, care coordination, psychosocial assessment, discharge planning, resource navigation, counseling, and patient advocacy to assist individuals and families from diverse backgrounds with complex medical, behavioral, and social needs. Your work will directly influence patient outcomes by empowering individuals and families to self-manage their care, access community resources, and achieve greater stability, recovery, and overall well-being.

This position is neuro-specific and will be embedded directly within the nursing units of the neuro building, working closely with ICU and inpatient care teams to provide social work consult support. Candidates should possess prior social work experience, though hospital-based experience is not required; however, new graduates will not be considered for these roles. Team members will participate in an extensive 8–12 week onboarding and training program, including dedicated neuro-focused training and cross-coverage preparation alongside experienced hospital case managers. While the primary focus will be consultative social work support within ICUs and nursing units, staff will also receive training to assist with cross-coverage responsibilities as needed.

A caregiver in this position works full-time| days| 8:00am—4:30pm

A caregiver who excels in this role will:

• Manage all aspects of discharge planning for assigned patients to ensure a timely discharge and provide appropriate connection with post-discharge care providers.
• Communicate with interdisciplinary team about the discharge planning status of all patients referred.
• Educate patients, family and physician regarding post-acute options and address freedom of choice and financial concerns.
• Conduct initial and ongoing psychosocial assessment and interventions and makes treatment recommendations to engage patients and families in adherence to the treatment plan by reducing or eliminating the social, psychological, financial, behavioral, and regulatory barriers to successful medical outcomes.
• Serve as a resource person to provide counseling and intervention related to treatment decisions and end-of-life issues.
• Advocate for patient and family by providing intervention in cases involving child abuse and neglect, domestic violence, elderly abuse, institutional abuse, and sexual assault.
• Advocate for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the health care system and community.
• Meet core social work competencies and adhere to regulations.
• Remain current with regulations which impact the care of patients and regulatory compliance.
• Promote individual, professional growth and development and meet mandatory and continuing education requirements.
• Support department-based goals which contribute to the success of the organization.

Minimum qualifications for the ideal future caregiver include:

• Master's Degree in Social Work or Master's of Science in Social Administration (MSSA)
• Current state licensure as a Social Worker, including LSW, LISW, LISW-S or PC
• Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross
• 3 years of experience in healthcare systems

Preferred qualifications for the ideal future caregiver include:

• Social Work experience
• Experience in pre acute and post-acute care
• Knowledge of community resources
• Certification as a Case Manager within one year of eligibility from an approved professional organization

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to communicate and exchange accurate information
• Ability to work with physical records, such as retrieving and filing. Ability to operate a computer and other office equipment.
• Ability to travel throughout the hospital system.
• Requires normal or corrected hearing and vision to normal range.
• In some locations ability to lift up to 10 pounds

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

Pay Range

Minimum Annual Salary: $57,510.00

Maximum Annual Salary: $87,697.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).