Case Management Social Worker - Epilepsy

ccf; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Cleveland Clinic Neurological Institute is seeking a Case Management Social Worker - Epilepsy to join the Center for Adult Behavioral Health at the Cleveland Clinic Main Campus. The role focuses on navigating complex cases, coordinating services, and supporting patients and families through crisis and recovery in a state-of-the-art epilepsy program.

We value collaborative care, advanced clinical judgment, and compassionate interaction with diverse patient populations.

Qualifications

• Master’s Degree in Social Work from a CSWE accredited program.
• Current state licensure as a Licensed Social Worker (LSW).
• LISW licensure within five years of hire.
• 3 years of experience in healthcare system (pre-acute and post-acute care preferred).
• Hospital Social Work experience is preferred.

Responsibilities

• Perform psychosocial assessments and provide interventions (counseling, education, advocacy, referrals, crisis intervention, problem solving).
• Coordinate care and connect patients with community resources; engage patients and families in treatment adherence.
• Supervise Social Work Interns and assist in training new caregivers.

Skills

Crisis intervention

Resource coordination

Counseling

Patient empowerment

Conflict resolution

Team collaboration

Education

Master’s Degree in Social Work (CSWE accredited)

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Case Management Social Worker - Epilepsy

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Center for Adult Behavioral Health-Neurological Institute

Job Code

T99256

Shift

Nights + Call

Schedule

7:30am-4:00pm/7:00pm-7:30am

Job Summary

Job Details

A caregiver in this role works Monday-Friday 8AM-4:30PM
Join Cleveland Clinic Neurological Institute and become part of one of the world’s most respected healthcare organizations. We are expanding with a new, one-million-square-foot, 15-floor, state-of-the-art facility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiple sclerosis and stroke.

This advanced building brings every stage of care under one roof, featuring dedicated spaces for outpatient services, surgery, stepdown, ICU and epilepsy monitoring, as well as additional operating rooms and expanded ambulatory, infusion, imaging, EMG, sleep and rehabilitation services. We’re welcoming new caregivers to collaborate within our multidisciplinary teams and contribute to nationally recognized, innovative neurological care. Join us and be part of the next wave of transformative care at Cleveland Clinic.

As a Social Worker within our Adult Behavioral Health Center, you will play a vital role in supporting individuals and families across diverse backgrounds and levels of need. Leveraging your expertise in crisis intervention, resource coordination, mediation, counseling, and patient empowerment, you will help patients navigate complex challenges and move toward stability, healing, and improved overall well-being.

This position includes a rotating assignment supporting both inpatient and outpatient social work services within our Epilepsy program, with opportunities to provide cross-coverage for pediatric and adult populations. The role offers a dynamic clinical environment where collaboration, adaptability, and compassionate care are essential.

Psychiatric social work experience is strongly preferred, as this role requires advanced clinical judgment, behavioral health assessment skills, and the ability to effectively intervene in high-acuity situations.

A caregiver in this position works full-time| Mon-Fri| 8:00am—4:30pm| no holidays or weekends.

A caregiver who excels in this role will:

• Work collaboratively with healthcare teams to assess and plan interventions to help patients cope with social, emotional, financial and environmental problems.

• Perform psychosocial assessments and provide interventions to assist patients and families (e.g., counseling, education, advocacy, referrals, conflict resolution, crisis intervention, problem solving and coordinating family/team meetings).

• Provide and/or document treatment recommendations, professional recommendations, care coordination interventions and treatment plans.

• Engage patients and families in adhering to the treatment plan by reducing or eliminating barriers.

• Maintain a network of resources for consultation and connect patients with community resources.

• Supervise Social Work Interns and assist with training new caregivers.

• Educate other caregivers about the impact of social problems on health outcomes and the effectiveness of social interventions in improving outcomes.

Minimum qualifications for the ideal future caregiver include:

• Master’s Degree in Social Work from a CSWE accredited program

• Current state licensure as a Licensed Social Worker (LSW)

• State licensure as a Licensed Independent Social Worker (LISW) within five years of hire

• 3 years of experience in healthcare system (to include exposure to and experience in pre-acute and post-acute care preferred)

• Excellent communication and negotiation skills necessary to work collaboratively with multidisciplinary teams for optimal outcome

Minimum qualifications for the ideal future caregiver include:

• Hospital Social Work experience

• Knowledge of community resources

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require periods of sitting, standing and the ability to walk to various locations throughout the Foundation to attend meetings.
• Must have normal or correction vision
• Must be able to clearly communicate verbally by phone.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.