Case Management / Sign on Bonus

Mid-Maine Homeless Shelter & Services; Waterville (ME); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

$1,500 Sign-On Bonus

Health, Dental & Vision Insurance

Paid Time Off

13 Paid Holidays

403(b) Retirement Plan

Mileage Reimbursement

Short-Term Disability Insurance

EAP

Job summary

Mid-Maine Homeless Shelter & Services in Waterville, ME seeks a Full-Time Targeted Case Manager to support guests transitioning from homelessness to stable housing.

You will develop housing plans, connect participants with MaineCare Targeted Case Management, and collaborate with an experienced multidisciplinary team.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, Behavioral Health, or related field (or MHRT-C)
• Strong communication, organizational, and documentation skills
• Ability to work independently within a multidisciplinary team

Responsibilities

• Develop individualized service and housing plans reflecting guest strengths, goals and needs
• Provide case management using Housing First, trauma-informed, and harm reduction principles
• Deliver Section 13 and/or Section 17 Targeted Case Management for eligible participants
• Assist guests in obtaining permanent housing, income, benefits, healthcare, and transportation
• Advocate for guests with landlords, housing providers, and community partners
• Support guests during housing transition and provide follow-up for long-term retention
• Maintain timely documentation in HMIS and other records
• Participate in a collaborative team focused on ending homelessness in Central Maine

Skills

Case management

Documentation

Communication

Independent work

Education

Bachelor's degree in Social Work/related field

MHRT-C certification (preferred)

Job description

Full-Time Targeted Case Manager

Targeted Case Management - Waterville, Maine

Full-Time Targeted Case Manager

$1,500 Sign-On Bonus!

Help Build Pathways to Housing, Recovery, and Hope

At Mid-Maine Homeless Shelter & Services, we believe everyone deserves a safe place to call home. As Central Maine's leading low-barrier emergency shelter, we provide compassionate, trauma-informed services to individuals and families experiencing homelessness through a Housing First and harm reduction approach.

Our shelter is more than a place to sleep—we are a community of dedicated professionals helping people overcome barriers, regain stability, and move toward permanent housing. We meet people where they are, treating every individual with dignity, respect, and hope.

If you're looking for meaningful work where you can make a lasting impact every day, we'd love to meet you.

Position: Targeted Case Manager

Full-Time | Monday–Friday

Pay: $21.00–$25.00 per hour (based on experience)

$1,500 Sign-On Bonus

• $750 after 90 days of employment
• $750 after one year of service

About The Position

The Targeted Case Manager plays a vital role in helping guests transition from homelessness to stable, permanent housing. Working within our low-barrier shelter, you'll partner with individuals experiencing complex challenges—including mental illness, substance use disorders, trauma, and chronic homelessness to develop individualized housing plans and connect them with the resources they need to succeed.

This position provides supportive housing services and will deliver Section 13 and/or Section 17 MaineCare Targeted Case Management services for eligible participants.

You’ll work alongside an experienced multidisciplinary team committed to reducing barriers, promoting recovery, and helping people achieve long-term housing stability.

What You'll Do

• Develop individualized service and housing plans that reflect each guest's strengths, goals, and needs.
• Provide comprehensive case management using Housing First, trauma-informed, and harm reduction principles.
• Deliver Section 13 and/or Section 17 Targeted Case Management services for eligible participants.
• Assist guests in obtaining permanent housing, income, benefits, healthcare, behavioral health services, transportation, employment resources, and other community supports.
• Advocate for guests while building collaborative relationships with landlords, housing providers, healthcare organizations, and community partners.
• Support guests as they transition into housing and provide follow-up services to promote long-term housing retention.
• Maintain timely and accurate documentation in HMIS, electronic health records, and other required systems.
• Participate as an active member of a collaborative team dedicated to ending homelessness in Central Maine.

Qualifications

Required

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, Behavioral Health, or a related field or current MHRT-C certification.
• Valid driver's license and reliable transportation.
• Strong communication, organizational, and documentation skills.
• Ability to work independently while collaborating effectively within a multidisciplinary team.

Preferred

• Experience working with individuals experiencing homelessness, mental illness, substance use disorders, or complex trauma.
• Knowledge of Housing First, trauma-informed care, motivational interviewing, or harm reduction practices.
• Familiarity with MaineCare Targeted Case Management, HMIS, or electronic health records.

Why Join Mid-Maine Homeless Shelter & Services?

At MMHSS, you'll join a passionate team committed to making homelessness rare, brief, and non-recurring. We invest in our staff through professional development, supportive leadership, and opportunities for growth while fostering a workplace built on compassion, collaboration, and innovation.

We Offer

• Competitive pay
• $1,500 Sign-On Bonus
• Health, Dental & Vision Insurance
• Generous Paid Time Off
• 13 Paid Holidays
• 403(b) Retirement Plan
• Short-Term Disability Insurance
• Employee Assistance Program (EAP)
• Mileage Reimbursement
• Ongoing training and professional development
• Public Service Loan Forgiveness (PSLF) eligible employer
• Opportunities for advancement within a growing organization

Make a Difference Every Day

Every conversation, every housing application, every successful move-in represents a life changed. If you’re passionate about helping people rebuild their lives through housing, recovery, and compassionate support, we’d love to have you on our team.

Mid-Maine Homeless Shelter & Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every employee and every guest is treated with dignity and respect.