Case Management Lead — Assistant Program Director

Pride Health; New York (NY); On-site; USD 39,000 - 47,000; Part time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Life & disability insurance

Employee discounts

Job summary

Pride Health is seeking an Assistant Program Director to supervise case management and program services for adults facing homelessness and mental illness. In the absence of the Program Director, you will work with the Regional Director to guide staff.

This part-time, long-term contract runs from immediate start through December 23rd, with potential extensions. You will coordinate scheduling, supervise direct staff, and engage with external agencies to support client placements.

Qualifications

• Bachelor's degree in Human Services required.
• Master's degree and professional license (LMSW, LCSW, or LMHC) preferred.
• Bilingual English/Spanish preferred.
• Experience with diverse populations is a plus.
• Strong documentation and deadline management are essential.

Responsibilities

• Provide direct supervision of all program staff in relation to case management and program services (individual and group).
• Audit and review consumer progress notes and service plans with clinical staff.
• Ensure consumer service plans meet agency standards, are person-centered, and trauma-informed.
• Coordinate client placements for treatment and program activities with external agencies.
• Assist the Director of Intake with scheduling and interviewing new tenants.
• Oversee orientation and transition of new tenants into the program.
• Participate in crisis intervention and report to management and stakeholders as needed.
• Support Facilities Management to maintain apartment standards per OMH/HUD guidelines.
• Provide emergency and relief coverage when necessary.
• Represent the agency with community groups and partner agencies to develop service linkages.
• Conduct supervisory meetings with staff and maintain documentation of those meetings.
• Perform other duties as assigned.

Skills

Supervision

Mental health experience

Documentation

Autonomy

Staff meetings

Education

Bachelor's degree in Human Services

Master's degree

LMSW / LCSW / LMHC license

Job description

Pride Health is seeking an Assistant Program Director to supervise case management and program services for adults facing homelessness and mental illness. In the absence of the Program Director, you will work with the Regional Director to guide staff.

This part-time, long-term contract runs from immediate start through December 23rd, with potential extensions. You will coordinate scheduling, supervise direct staff, and engage with external agencies to support client placements.