Case Management Coordinator - Per Diem - Days - 8hr QVH

cvhp; West Covina (CA); On-site; USD 34,000 - 49,000; Full time

Job summary

Emanate Health is seeking a Case Management Coordinator to support discharge planning and clerical workflows under the direction of the Case Manager or Discharge Planner. Responsibilities include faxing inquiries, coordinating ambulance transport, contacting skilled nursing facilities, home health agencies, and equipment providers, and documenting in Meditech.

The role also handles voicemail checks, order retrieval, faxing referrals, Interqual reviews, and supply ordering, while greeting

Qualifications

• Customer service and strong communication skills are required.
• Proficient in organizing and prioritizing tasks in a fast-paced environment.
• Knowledge of medical terminology is preferred.

Responsibilities

• Assist with clerical needs of discharge planning and related tasks.
• Document in Meditech and manage department communications.
• Greet visitors, retrieve orders, schedule meetings and maintain supplies.

Skills

Customer service

Organizational skills

Medical terminology knowledge

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.

On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Job Summary

Under the direction of the Case Manager or Discharge Planner, the Case Management Coordinator assists with the clerical needs of discharge planning. This includes but, is not limited to, faxing inquiries, arranging ambulance transportation, making phone calls to skilled nursing facilities, home health agencies, durable medical equipment companies, infusion agencies, family members, etc.; delivers the Important Message of Medicare to patients; documents appropriately in Meditech. The Case Management Coordinator also provides support to the department by checking the department voicemail, retrieving orders from the printer and distributing to appropriate staff, retrieving faxes and documenting in BAR, faxing CCS referrals, faxing Interqual reviews and documenting in BAR, ordering supplies, scheduling meetings, greeting visitors.

Job Requirements

Minimum Education Requirement:

High School diploma or equivalent preferred.

Minimum Experience Requirement:

One year general office/clerical experience preferred. Proficient in Microsoft Office. Knowledge of medical terminology preferred. Excellent customer service and organizational skills required.

Minimum License Requirement:

Delivering world-class health care one patient at a time.

Pay Range:

$30.00 - $30.00