Case Management Coordinator - Per-Diem - Days - 8hr ICH

Emanate Health; Covina (CA); Vor Ort; USD 34.000 - 49.000; Vollzeit

Zusammenfassung

Emanate Health is seeking a Case Management Coordinator to support discharge planning and clerical tasks. The role involves coordinating communications with SNFs, home health agencies, and medical equipment suppliers while ensuring accurate documentation in Meditech.

Under the supervision of the Case Manager, you will handle voicemail, order retrieval, faxing, and scheduling. This position emphasizes customer service, organization, and effective teamwork in a hospital setting in Covina, CA.

Qualifikationen

• High School diploma or equivalent preferred.
• One year general office/clerical experience preferred.
• Proficient in Microsoft Office.
• Knowledge of medical terminology preferred.
• Excellent customer service and organizational skills required.
• Delivering world-class health care one patient at a time.

Aufgaben

• Assist with clerical needs of discharge planning, including faxing inquiries and arranging ambulance transportation.
• Make calls to skilled nursing facilities, home health agencies, durable medical equipment companies, and family members.
• Document appropriately in Meditech and manage department voicemail and orders.
• Greet visitors, schedule meetings, and help with supply ordering and distribution.

Kenntnisse

Customer service

Organizational skills

Medical terminology

Microsoft Office

Ausbildung

High School diploma or equivalent

Tools

Meditech

Jobbeschreibung

Job Summary

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals. On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Under the direction of the Case Manager or Discharge Planner, the Case Management Coordinator assists with the clerical needs of discharge planning. This includes but, is not limited to, faxing inquiries, arranging ambulance transportation, making phone calls to skilled nursing facilities, home health agencies, durable medical equipment companies, infusion agencies, family members, etc.; delivers the Important Message of Medicare to patients; documents appropriately in Meditech. The Case Management Coordinator also provides support to the department by checking the department voicemail, retrieving orders from the printer and distributing to appropriate staff, retrieving faxes and documenting in BAR, faxing CCS referrals, faxing Interqual reviews and documenting in BAR, ordering supplies, scheduling meetings, greeting visitors.

Job Requirements

• Minimum Education Requirement: High School diploma or equivalent preferred.
• Minimum Experience Requirement: One year general office/clerical experience preferred.
• Proficient in Microsoft Office.
• Knowledge of medical terminology preferred.
• Excellent customer service and organizational skills required.
• Minimum License Requirement: Delivering world-class health care one patient at a time.
• Pay Range: $30.00 - $30.00

We are more than just a health system. At Emanate Health, we are a catalyst for change and a beacon for healthier lives. When you come to any one of our locations, you'll be treated like family. And as part of our family, you can rest easy knowing we'll do whatever it takes to benefit your health and wellness.

Our mission

Emanate Health exists to help people keep well in body, mind and spirit by providing quality health care services in a safe, compassionate environment.

Our vision

We are an integral partner in elevating our communities' health.

Our values

Patients and their families are the reason we are here. We want them to experience excellence in all we do through the quality of our services, our teamwork, and our commitment to a caring, safe and compassionate environment.

• Respect. We affirm the rights, dignity, individuality and worth of each person we serve and of each other.
• Excellence. We maintain an unrelenting drive for excellence, quality and safety, and strive to continually improve all that we do.
• Compassion. We care for each person and each team member as part of our family.
• Integrity. We believe in fairness and honesty and are guided by our code of ethics.
• Stewardship. We wisely care for the human, physical and financial resources entrusted to us.