Case Management Coordinator of Undergraduate Academic Integrity

Virginia Tech; Blacksburg (VA); On-site; USD 42,000 - 48,000; Part time

Job summary

Virginia Tech in Blacksburg is seeking a part-time Case Management Coordinator for Undergraduate Academic Integrity. This role oversees case management, supports the Honor System, and coordinates with the Registrar and campus partners.

The position requires a Bachelor's degree with related experience, strong communication and interpersonal skills, and careful, timely handling of academic integrity records. Work schedule is 20 hours per week, with potential for overtime as needed.

Qualifications

• Bachelor's degree with related experience.
• Strong written, oral, organizational, management, and interpersonal skills.
• Strong customer service in an academic or professional environment.
• Record of professionalism and demonstrated work ethic; ability to exercise sound judgment and timely decision-making.

Responsibilities

• Oversee students' academic integrity records (background checks, internships, security clearances, etc.).
• Provide mentoring and training for student delegates through Maxient software.
• Process, manage and track all UAI cases.
• Support data requests using Maxient and university data sources for monthly reports.
• Serve as a back-up for administrative tasks including monitoring the HonorSys email and answering calls to OUAI.

Skills

Written communication

Oral communication

Organizational skills

Interpersonal skills

Customer service

Education

Bachelor's degree

Tools

Maxient

Job description

Job Description

The Case Management Coordinator for Undergraduate Academic Integrity position is a part-time, 12-month Staff position that is integral to promoting and supporting a culture of honesty and integrity at Virginia Tech. This position will also be expected to interpret, evaluate, and implement the Undergraduate Honor System policy under the direction of the Director for Undergraduate Academic Integrity. This person is responsible for managing and processing incoming academic integrity cases, serving as a liaison to the Registrar and specialized campus partners, providing oversight for students' academic integrity records, and overseeing sanction completion/case closure.

The Office of Undergraduate Academic Integrity is seeking qualified candidates for the position of Case Management Coordinator. This position is a part-time, 12-month Staff role that is integral to promoting and supporting a culture of honesty and integrity at Virginia Tech. The person in this position will be responsible for case management which includes consulting with students and faculty regarding case evidence and other university stakeholders. Busy periods include midterms (Fall - October; March-April) and final exams (November/December; May).

Specific responsibilities of the Case Manager include:

• 1. Oversee students' academic integrity records (background checks, internships, security clearances, etc.).
• 2. Provide mentoring and training for student delegates through Maxient software.
• 3. Process, manage and track all UAI cases.
• 4. Support data requests using Maxient and university data sources for monthly reports.
• 5. Serve as a back-up for administrative tasks including monitoring the HonorSys email and answering calls to OUAI.

Required Qualifications

Bachelor's degree with related experience. Strong written, oral, organizational, management, and interpersonal skills. Strong customer service in an academic or professional environment. Record of professionalism and demonstrated work ethic. Proven ability to exercise sound judgment and timely decision-making practices to accomplish organizational goals.

Preferred Qualifications

Experience in higher education, specifically academic integrity, student conduct, housing and residence life, or other community standards system.

Pay Band

3

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Restricted

Salary Information

30.00 per hour

Hours per week

20 hours per week; M-F 8:00 a.m.-12:00 noon; limited to a total of 1500 hrs./year

Review Date

September 1, 2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto,Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact (Lisha Farrier) at ([e-mail]) during regular business hours at least 10 business days prior to the event.