Case Management Consultant

State-of-Maine; Augusta (ME); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health Insurance Coverage

Vacation leave

Sick leave

Retirement Plan

Parental leave

Job summary

The State of Maine's Department of Health and Human Services in Augusta seeks a Case Management Consultant to collaborate with community members, internal colleagues, and external stakeholder groups to improve services.

Minimum qualifications include a Bachelor's Degree (or equivalent) with social services experience; a Licensed Social Worker designation is preferred. The position is full-time with partial telework approved by management.

Qualifications

• Bachelor's Degree or the equivalent and professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work.

Responsibilities

• Designing, developing, and implementing quality assurance systems to monitor and assess case management and provide program recommendations
• Compiling, analyzing, and updating policies, procedures, resources, and agreements
• Evaluates and monitors community case management activities to ensure progress toward goals and document compliance and change.
• Planning, coordinating, conducting, and assessing training activities
• Collaborating with internal and external stakeholders to identify resources and meet the needs of disabled client populations
• Conducting on-site inspections and detailed records reviews of service providers to ensure services are implemented in compliance with applicable State and Federal laws, rules, regulations, policies, and procedures

Education

Bachelor's Degree or the equivalent

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

Department of Health and Human Services (DHHS) Opening Date: September 8, 2026 Closing Date: September 21, 2026 Job Class Code: 5070 Grade: 24 (Pro Tech) Salary: $51,688.00 - $72,467.20 per year Position Number: 03030-3934

Location: Augusta Currently, this position is not eligible for visa sponsorship or STEP OPT extensions. This is a full-time position located in Augusta. This opportunity allows for partial telework with management approval.

Core Responsibilities

As the Case Management Consultant, you will utilize your strong oral & written communication skills while working collaboratively with community members, internal colleagues, and external stakeholder groups.

• Designing, developing, and implementing quality assurance systems to monitor and assess case management and provide program recommendations
• Compiling, analyzing, and updating policies, procedures, resources, and agreements
• Evaluates and monitors community case management activities to ensure progress toward goals and document compliance and change.
• Planning, coordinating, conducting, and assessing training activities
• Collaborating with internal and external stakeholders to identify resources and meet the needs of disabled client populations
• Conducting on-site inspections and detailed records reviews of service providers to ensure services are implemented in compliance with applicable State and Federal laws, rules, regulations, policies, and procedures

Minimum Qualifications

Bachelor's Degree or the equivalent and professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work. Preference given to those with a Licensed Social Worker (LSW) license as issued by the Maine State Board of Social Worker Licensure.

1. A proven ability to interpret and apply technical standards and regulations.
2. A thorough knowledge of Maine’s service delivery system for older adults and adults with physical disabilities and the ability to oversee and manage an integrated system to improve services for these populations.
3. A demonstrated ability to use program data to identify objectives, evaluate performance, and implement system changes.

Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Agency information

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The Office of Aging and Disability Services (OADS) within DHHS supports Maine's older and disabled adults by providing Adult Protective, Aging and Community Services, Brain Injury, Intellectual and Developmental Disability, Long Term Services and Supports (LTSS), and Other Related Conditions.

Benefits of working for the State of Maine

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
• Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.