Case Management Consultant

maine; Augusta (ME); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

13 paid holidays

3+ weeks of vacation

Sick leave

Health insurance coverage

Job summary

Department of Health and Human Services (DHHS) in Augusta seeks a Case Management Consultant to improve service delivery for Maine's disabled populations. The role emphasizes quality assurance, policy updates, and program collaboration.

The candidate will coordinate training, monitor compliance, and work with internal and external stakeholders to meet community needs. A social services background and LS W preferred are required.

Qualifications

• Bachelor's Degree or the equivalent and professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work.
• Preference given to those with a Licensed Social Worker (LSW) license as issued by the Maine State Board of Social Worker Licensure.

Responsibilities

• Designing, developing, and implementing quality assurance systems to monitor and assess case management and provide program recommendations.
• Compiling, analyzing, and updating policies, procedures, resources, and agreements.
• Evaluates and monitors community case management activities to ensure progress toward goals and document compliance and change.
• Planning, coordinating, conducting, and assessing training activities.
• Collaborating with internal and external stakeholders to identify resources and meet the needs of disabled client populations.
• Conducting on-site inspections and detailed records reviews of service providers to ensure services are implemented in compliance with applicable State and Federal laws, rules, regulations, policies, and procedures

Skills

Oral and written communication

Policy analysis

Program coordination

Stakeholder collaboration

Education

Bachelor's degree or equivalent

Job description

Department of Health and Human Services (DHHS)

Opening Date: September 8, 2026

Closing Date: September 21, 2026

Job Class Code: 5070

Grade: 24 (Pro Tech)

Salary: $51,688.00 - $72,467.20 per year

Position Number: 03030-3934

Location: Augusta

Currently, this position is not eligible for visa sponsorship or STEP OPT extensions.

This is a full-time position located in Augusta. This opportunity allows for partial telework with management approval.

Core Responsibilities

As the Case Management Consultant, you will utilize your strong oral & written communication skills while working collaboratively with community members, internal colleagues, and external stakeholder groups. Position duties will include the following tasks:

• Designing, developing, and implementing quality assurance systems to monitor and assess case management and provide program recommendations
• Compiling, analyzing, and updating policies, procedures, resources, and agreements
• Evaluates and monitors community case management activities to ensure progress toward goals and document compliance and change.
• Planning, coordinating, conducting, and assessing training activities
• Collaborating with internal and external stakeholders to identify resources and meet the needs of disabled client populations
• Conducting on-site inspections and detailed records reviews of service providers to ensure services are implemented in compliance with applicable State and Federal laws, rules, regulations, policies, and procedures

Minimum Qualifications

Bachelor's Degree or the equivalent and professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work.

Preference given to those with a Licensed Social Worker (LSW) license as issued by the Maine State Board of Social Worker Licensure.

Competencies

1. A proven ability to interpret and apply technical standards and regulations.
2. A thorough knowledge of Maine's service delivery system for older adults and adults with physical disabilities and the ability to oversee and manage an integrated system to improve services for these populations.
3. A demonstrated ability to use program data to identify objectives, evaluate performance, and implement system changes.

Agency information

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS supports Maine's older and disabled adults by providing Adult Protective, Aging and Community Services, Brain Injury, Intellectual and Developmental Disability, Long Term Services and Supports (LTSS), and Other Related Conditions.

Application Information

For additional information about this position please contact Michelle Corriveau at [e-mail]

Benefits of working for the State of Maine

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage - The State of Main