Case Management & Care Coordination Advocate

WakeMed Health & Hospitals; Cary (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

WakeMed Health & Hospitals is seeking a Case Management Representative to support care management services for select patients in the community. The role assists patients and caregivers in navigating community resources to reduce barriers to care and improve health outcomes.

You will perform outreach and intake interviews, collaborate with providers and clinical staff to coordinate care and follow up, and promote self-management and a positive patient-PCP relationship.

Qualifications

• High School Diploma or Equivalent required.
• 2 years clinical or acute care experience preferred.

Responsibilities

• Outreach and intake interviews to collect patient information.
• Collaborate with providers and clinical staff to coordinate care and follow-up.
• Assist patients and caregivers in navigating community resources to reduce barriers to care.

Education

High School Diploma or Equivalent

Job description

WakeMed Health & Hospitals is seeking a Case Management Representative to support care management services for select patients in the community. The role assists patients and caregivers in navigating community resources to reduce barriers to care and improve health outcomes.

You will perform outreach and intake interviews, collaborate with providers and clinical staff to coordinate care and follow up, and promote self-management and a positive patient-PCP relationship.