Case Management Assistant Osborn PRN Days

HonorHealth; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Part time

Job summary

HonorHealth is seeking a Case Management support role at Osborn Medical Center in Scottsdale, Day shift. The position focuses on organizing workflow, documenting information, and linking patients with community resources to optimize care management.

Responsibilities include clerical duties, coordinating post-acute placements, and ensuring patient benefit coverage. Requires a high school diploma or GED; associates is preferred; prior clerical/medical terminology experience is a plus.

Qualifications

• High School Diploma or GED required.
• Associates degree preferred.

Responsibilities

• Assist case managers with workflow, records, and information coordination.
• Coordinate post-acute placement, insurance, and transportation needs.
• Support prioritization and service links with community resources.
• Perform other duties as assigned.

Skills

Clerical skills

Administrative support

Medical terminology

Education

High School Diploma or GED

Associates degree preferred

Job description

Primary City/State

Osborn Medical Center - 7400 E Osborn Rd Scottsdale, AZ 85251

Category

Case Management

Shift

Day

Department

Case Management

• PRN; day shift
• Monday - Friday; 8am to 4:30pm; weekend availability required
• Located at E. Osborn Rd & N. Drinkwater Blvd

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities

JOB SUMMARY

Under the direction of the Director of Case Management or designee assists in the administration of Case Management functions to include, but not limited to, organization of work flow, communications, critical information tracking, report creation and links with community resources. The position is focused on supporting the role of the Case Management department in optimizing the Care Management process and Case Manager efficiency and effectiveness.

ESSENTIAL FUNCTIONS

• Performs a variety of routine clerical activities. Assists case managers in assigned area of responsibility, including compiling information, organizing paperwork and files, providing information, coordinating with outside agencies, monitoring the status of cases, and similar activities. Research, compile, review, reconcile, and/or maintains a variety of information and records. Answer questions and supplies detailed information both in person and on the phone to patients, case managers, and other service agencies. Receives and process a variety of requests for information, referrals, forms, orders, notices, and/or other related information. Follows through on patient needs through coordination of services.
• Distributes post-acute placement requests to regional resources and identifies availability. Maintains routine communication with referring Case Management team of the status of requests. Obtains forms to initiate and complete placement process. Arranges safe transportation which fits the patients' needs. Gathers pertinent information from insurance carriers, financial counselors and ancillary staff to ensure patient benefit coverage for post-discharge services.
• Confers with the Case Management team to prioritize placement requests. Partner with the Case Management team to provide post-acute services. Facilitate prompt processing of all requests for post-acute services, equipment, or appointments with community resources.
• Performs other duties as assigned.

EDUCATION

• High School Diploma or GED Required
• Associates Preferred

EXPERIENCE

• 1 year Clerical support Required
• 1 year administrative support in a clinical environment or utilizing medical terminology or case management experience Preferred

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