Case Management Assistant — Onsite Day Shift (Per Diem)

The National Urban League, Inc.; Kinston (NC); On-site; USD 17,000 - 28,000; Part time

Job summary

UNC Lenoir Health Care in Lenoir, NC is seeking a Case Management Assistant to support the Case Management department under the Director’s guidance. The role focuses on organizing workflow, maintaining communications, tracking critical information, and linking patients with community resources to optimize the care management process.

The position is per diem with 4 hours per week, onsite, daytime schedule. High school diploma required; 2–3 years of admin experience preferred, especially in

Qualifications

• High school diploma or equivalent required.
• 2-3 years of secretarial or administrative assistant experience preferred.
• Prior hospital or related setting experience preferred.
• Advanced education beyond high school in business or healthcare fields preferred.
• Medical terminology coursework or experience preferred.
• Ability to work under pressure due to changing priorities and discharge planning demands.
• Excellent interpersonal communication including conflict resolution, problem solving and negotiation.
• Strong organizational and time management skills.
• Ability to work independently and with physicians, payers, patients and families.
• Knowledge to communicate with third party payers to obtain authorization for appropriate treatment.
• Must be proficient in required competencies after orientation.

Responsibilities

• Assist in the administration of Case Management functions.
• Organize workflow, communications, and critical information tracking for the department.
• Maintain links with community resources to support care management.
• Support Case Manager efficiency and effectiveness.

Skills

Interpersonal communication

Conflict resolution

Problem solving

Time management

Independent worker

Team collaboration

Education

High School diploma or equivalent

Healthcare/business coursework preferred

Tools

Microsoft Office Suite

PC skills

Job description

UNC Lenoir Health Care in Lenoir, NC is seeking a Case Management Assistant to support the Case Management department under the Director’s guidance. The role focuses on organizing workflow, maintaining communications, tracking critical information, and linking patients with community resources to optimize the care management process.

The position is per diem with 4 hours per week, onsite, daytime schedule. High school diploma required; 2–3 years of admin experience preferred, especially in