Case Management Assistant

Cabell Huntington Hospital, Inc.; Huntington (WV); On-site; USD 36,000 - 54,000; Full time

Job summary

Cabell Huntington Hospital, Inc. is seeking a full-time Case Management Assistant to join our Clinical Resource Management Department in Huntington, West Virginia.

The CMA uses independent judgment and collaborates with the clinical team to process referrals, coordinate information, and support transitions for patients. The role emphasizes clear communication, relationship-building with the healthcare team, and professional discretion.

Qualifications

• Requires high school diploma or equivalent.
• Junior College/Technical School preferred.
• Hospital experience a plus.
• Learning period of six months for proficiency.
• Excellent verbal and written communication skills.
• Ability to build relationships with the healthcare team.
• Demonstrates critical thinking skills.

Responsibilities

• Process referrals and case management tasks.
• Maintain communication between CRM staff, payers, providers, resources and clinical team.
• Assist with timely transitions for patients.
• Collaborate to solve problems and meet patient needs.

Skills

Communication skills

Critical thinking

Education

High School diploma or equivalent

Junior College/Technical School

Job description

Job Desciption

Cabell Huntington Hospital is seeking a full-time Case Management Assistant to work alongside our Clinical Resource Management Department.

Case Management Assistant (CMA) exercises independent judgment and professional discretion in the practice of case management to a selected group of patients. The CMA performs clerical and data entry procedures necessary to process referrals and other case management duties. The CMA establishes and maintains an open channel of communication between CRM staff, payers, payers’ preferred providers, community resources and members of the clinical team to process requests, obtain essential information, and effect a timely transition. The CMA is proactive and uses collaborative problem solving skills to meet the needs of the patients and physician.

Requirements

• High School diploma or equivalent required.
• Junior College/Technical School preferred.

Previous experience in a hospital atmosphere a plus. The learning period recommended is six (6) months for proficiency in the majority of tasks. Candidate should possess excellent verbal and written communication skills, be able to build effective relationships with the healthcare team, and demonstrate critical thinking skills.

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