Case Intake Specialist - CSR

Morgan & Morgan, PA.; Las Vegas (NV); On-site; Full time

Job summary

Morgan & Morgan is launching a new office in Las Vegas and seeking a Case Intake Specialist to serve as the first point of contact for clients. This role offers the opportunity to thrive in a supportive team environment while making a meaningful impact. The position provides a starting wage of $18/hour along with bonuses and a chance to shape office culture from the outset.

Benefits

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

$250 Sign-On Bonus after 90 days

Qualifications

• Must thrive in a fast-paced office environment.
• Ability to type at least 35 WPM.
• Excellent comprehension skills.

Responsibilities

• Conduct consultations with potential clients.
• Collect and input data regarding prospective cases.
• Schedule appointments for callbacks.

Skills

Communication

Critical Thinking

Adaptability

Reliability

Education

High school diploma or GED

College degree (preferred)

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

Be Part of Something Big – Join Our New Las Vegas Team This September!

Morgan & Morgan is bringing its powerhouse presence to Las Vegas, and we’re building a dynamic, compassionate team from day one. This is your chance to join America’s largest injury law firm—right at the launch of our brand-new location!

Do you thrive on helping others? Are you calm under pressure, a great communicator, and passionate about making a real difference? As a Case Intake Specialist , you'll be the first point of contact for clients facing life-changing challenges—offering empathy, clarity, and hope when they need it most.

This isn’t just a job—it’s a chance to shape our office culture, grow with the company, and do truly meaningful work For The People .

Compensation

$ 18/hour starting wage

$250 Sign-On Bonus (after 90 days !)

Schedule

The Case Control Center operates 7 days a week from 8:00 AM to 9:00 PM , and we are looking for candidates with flexible availability, including weekends .

Start Date : September 2025

Responsibilities

• Conduct consultations to potential clients calling into the firm and determine if we are able to help the client.
• Collect and input adequate data regarding prospective cases.
• Schedule appointments for call backs to potential clients.
• Send and obtain signed retainers via email or text.
• Accept inbound calls and place outbound calls.
• Resolve client issues in a professional manner.

Qualifications

• High school diploma or GED is required ; college preferred.
• Excellent comprehension and critical-thinking skills.
• Ability to work in a fun, fast-paced office environment.
• Used to adapting in an ever-changing environment and handling multiple priorities.
• Must thrive both in a team environment and when working independently.
• Reliable and dependable.
• Excellent comprehension and critical-thinking skills.
• Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications.

Be Part of Something Big – Join Our New Las Vegas Team This September!

#LI-EZ1

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

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Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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