Case Developer

Morgan & Morgan, P.A.; Longwood (FL); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

A law firm in Longwood, Florida, is seeking a dedicated Case Developer to join their team. This entry-level position focuses on managing case files and assisting clients with their claims to the Social Security Administration. Ideal candidates will have strong organizational, writing, and communication skills, and be available to work regular hours of Monday to Friday from 9:00am to 5:30pm. An excellent benefits package includes medical and dental insurance, 401(k), paid time off, and holidays, making this an appealing opportunity for those looking to advance in the legal field.

Qualifications

• Ability to work Monday-Friday from 9:00am - 5:30pm.
• Must be a team player and follow procedures.
• Ability to multi-task and manage workload in a fast-paced environment.

Responsibilities

• File appeals for clients within SSA's deadlines.
• Assist clients with their paperwork questions.
• Communicate with SSA about the client’s claim.
• Review files for potential issues.
• Prepare request for hearing files for legal teams.
• Interact with attorneys and present case synopsis.
• Manage case files from intake to closing.
• Maintain organized case files.
• Engage with existing and prospective clients via phone and email.
• Work with multiple coworkers involved in case management.

Skills

Organizational skills

Customer focus

Empathy

Strong writing skills

Communication skills

Attention to detail

Education

High School diploma or GED

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Developer to join our team. As a Case Developer, you must be highly organized and able to work on a varied caseload and take pride in what you do. The ideal candidate is customer focused and empathetic.

Case Development is an entry level position starting at $17.50 an hour + bonus opportunity

Responsibilities

• File appeals for clients in a timely manner within the parameters of Social Security Administration's deadlines
• Assist clients with questions they have regarding their paperwork and answer any other questions they may have regarding the process
• Communicate with SSA (Social Security Administration) relating to your client’s claim
• Review files for potential issues that could affect the clients claim
• Review and Prepare RFH (request for hearing) files for transfer to the legal teams
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Maintain organized case files
• Daily interaction with existing and potential clients, both via telephone and email
• Work directly with multiple coworkers involved in the management and support of case files

Performs other related duties as assigned to meet the needs of the business.

Qualifications

• High School diploma or GED required
• Must be available to work Monday-Friday from 9:00am - 5:30pm
• Ability to be a team player and follow procedures
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Strong writing and communication skills along with attention to detail
• This position is not eligible for remote or hybrid work

Benefits

For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.