Case Coordinator- Administrative Case Manager

Devereux Advanced Behavioral Health; Pennsylvania; Hybrid; USD 26,174 - 29,838; Full time

Benefits offered by this job

Flexible schedule

Benefits after 30 days of employment

ASCEND student loan debt assistance

Job summary

Devereux Advanced Behavioral Health is seeking an Administrative Assistant for Blended Case Management in Pennsylvania.

The role supports BCM program administration, referrals, billing, and documentation, with a focus on coordinating care across mental health, medical, and education services.

Qualifications

• Education: BA/BS in a Human Services discipline
• Experience: Experience is a plus

Responsibilities

• Assist with the overall administrative management of the BCM program (maintaining referrals, opening individuals in the service, assisting with running reports, verifying billing, etc.)
• Lead billing review process for county funding (completing and submitting monthly invoice, submitting and maintaining authorizations)
• Assist with the auditing medical records for compliance and documentation requirements
• Coordinate care for clients with mental health, medical, education, placement and related areas, while maintaining a small caseload (approximately 10hrs per week)
• Coordinate, monitor and review the provision of services to ensure clients are receiving and participating in services on a continual basis. Link client to appropriate resources
• Maintain direct contact via telehealth and some face to face with caseload and parent/guardian per state regulations
• Ensure timely and accurate completion of related documentation
• Assist other community service programs with administrative responsibilities on an as needed basis

Education

BA/BS in a Human Services discipline

Job description

Description

Do you have a passion for helping families build strong, healthy and supportive relationships? Are you energetic, have good problem solving skills and are able to advocate for others?

If you answered YES to either of these questions, then consider joining our Devereux Advanced Behavioral Health team!

Responsibilities

As the Administrative Assistant of Blended Case Management, you will:

• Assist with the overall administrative management of the BCM program (maintaining referrals, opening individuals in the service, assisting with running reports, verifying billing, etc.)
• Lead billing review process for county funding (completing and submitting monthly invoice, submitting and maintaining authorizations)
• Assist with the auditing medical records for compliance and documentation requirements
• Coordinate care for clients with mental health, medical, education, placement and related areas, while maintaining a small caseload (approximately 10hrs per week)
• Coordinate, monitor and review the provision of services to ensure clients are receiving and participating in services on a continual basis. Link client to appropriate resources
• Maintain direct contact via telehealth and some face to face with caseload and parent/guardian per state regulations
• Ensure timely and accurate completion of related documentation
• Assist other community service programs with administrative responsibilities on an as needed basis

Offer

• Interaction with all levels of care with ability to work independently and also part of a case management team
• Flexible Schedule (mostly during the hours of 9am-6pm, with some evening work needed due to family availability)
• Benefit eligibility after 30 days of employment (1st day of the 1st pay period after 30 days)
• Pay rate of $19 - $21.66 an hour, dependent upon experience. Access to our ASCEND program that can help you pay back your student loan debt or pay up to $900 a credit for your graduate degree!

Qualifications

Education: BA/BS in a Human Services discipline

Experience: Experience is a plus

Benefits

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
• Student loan debt assistance, tuition reimbursement and continuing education assistance.
• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
• Employee assistance / work-life balance program.

Devereux is a drug-free workplace, drug screening required. EOE