Case Coordinator

Tandym-Group; New York (NY); Hybrid; USD 33,000 - 44,000; Full time

Job summary

Tandym-Group in New York City is seeking a Case Coordinator to join a nonprofit organization in Manhattan. The role supports participants in a supervised release and pretrial services program, engaging with participants, ensuring court compliance, and coordinating access to community resources.

This hybrid position requires a Bachelor's degree with 1–2 years case management or a related field (or an Associate's with 3 years) and strong communication skills.

Qualifications

• Bachelor's degree plus 1 to 2 years of relevant Case Management and/or Human Services experience, or an Associate's Degree plus 3 years of relevant Human Services experience
• Strong experience in Case Management
• Strong communication skills and the ability to engage effectively with participants
• Comfort working with adults in a justice-involved or supervised services setting

Responsibilities

• Manage an average caseload of approximately 40 to 50 participants
• Conduct participant engagement and maintain monthly contact requirements for assigned cases
• Support court compliance, supervision requirements, assessments, and service planning
• Provide participant contact by phone and, when needed, in person
• Connect participants to appropriate community resources and coordinate follow-up as needed

Skills

Case Management

Communication

Bilingual (English/Spanish)

Education

Bachelor's degree + 1-2 years experience

Associate's Degree + 3 years experience

Job description

Case Coordinator (CR/512317) Manhattan, New York

Salary: USD28 - USD28 per hour

A nonprofit services organization in New York City is seeking a Case Coordinator to join their growing team in Manhattan. This hybrid role supports participants in a supervised release and pretrial services program through engagement, court compliance, assessments, service planning, and connection to community resources.

About the Opportunity

Shift: Day

Schedule: Monday to Friday

Hours: 9am to 5pm (at least 4 days a week onsite)

Setting: Hybrid (at least 4 days a week onsite)

Responsibilities

• Manage an average caseload of approximately 40 to 50 participants
• Conduct participant engagement and maintain monthly contact requirements for assigned cases
• Support court compliance, supervision requirements, assessments, and service planning
• Provide participant contact by phone and, when needed, in person
• Connect participants to appropriate community resources and coordinate follow-up as needed

Qualifications

• Bachelor's degree plus 1 to 2 years of relevant Case Management and/or Human Services experience, or an Associate's Degree plus 3 years of relevant Human Services experience
• Strong experience in Case Management
• Strong communication skills and the ability to engage effectively with participants
• Comfort working with adults in a justice-involved or supervised services setting

Desired Skills

• Bilingual (English and Spanish)
• Experience with justice-involved individuals
• Experience in other case management environments that translates well to this role
• Strong clinical case management understanding