Case Coordinator

Libra Solutions; Las Vegas (NM); On-site; USD 42,000 - 64,000; Full time

Job summary

Libra Solutions is seeking a skilled Case Coordinator with legal and/or medical experience for its Las Vegas, NV office. The role involves evaluating prospective cases, making funding decisions, and fostering relationships across legal and medical communities.

The position requires high school education or GED, 1–3 years of personal injury or legal experience, and the ability to work in an office setting in Las Vegas.

Qualifications

• High School or GED is required.
• 1–3 years of personal injury industry or legal experience is preferred.
• Bilingual in Spanish is preferred.
• Exemplary customer service and time management skills are essential.
• Knowledge of medical terminology and life cycle of a case is beneficial.

Responsibilities

• Manage an active caseload of 100–150 cases.
• Grow relationships with attorneys and medical providers.
• Communicate with attorneys, clients and medical providers to ensure the best care and service.
• Coordinate medical treatment for accident victims, including scheduling and reviewing records.
• Assess and make funding decisions up to $10,000.
• Maintain daily/weekly task prioritization.
• Collaborate with internal stakeholders to meet service levels and revenue goals.
• Assist with training new team members as needed.
• Work in-office in Las Vegas, NV.

Skills

Customer service

Time management

Organization

Teamwork

Medical terminology

Case management

Bilingual in Spanish

Education

High School Diploma or GED

Job description

When life gets hard, we make it easier!Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers.And our companies are leaders in their industries!Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases. Our mission is to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers. We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. We also are the leading inheritance funding provider through Probate Advance, helping heirs access their inheritance immediately, without the lengthy process of probate.

Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers.

Libra Solutions is looking for a skilled Case Coordinator with legal and or medical experience. A Case Coordinator is proficient at evaluating a prospective case and making funding related decisions based upon its merits. This role is also responsible for articulating the Libra process, mission statement and fostering relationships across the legal and medical communities.

This position is based in our Las Vegas, NV office.

Essential Functions:

• Comfortable managing active caseload of (100-150) cases

• Grow relationship with attorney firms and medical providers

• Communicate effectively with attorneys, clients and medical providers to ensure best care and best service possible

• Effectively manage medical treatment for accident victims, including but not limited to scheduling and coordinating appointments, analyze medical records and arrange transportation

• Assess and make funding decisions to $10K

• Maintain workflow through prioritization of daily and weekly tasks

• Collaborate with internal stakeholders to ensure service levels and revenue goals are met

• Occasionally assist with training new team members

• High School or GED required

• 1-3 years of personal injury industry or legal experience is preferred

• Bilingual in Spanish is preferred

• Exemplary customer service and time management

• Organized and ability to prioritize well

• Thrives in team environment

• Knowledge of medical terminology and life cycle of a case

• Ability to assess overall case metrics, build/maintain relationships with law firms and make timely decisions independently and with help from supervisor

• Must be able to work in-office in Las Vegas, NV

We believe taking great care of our customers starts with taking great care of our people. That's why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.