Case Coordinator

Sevita; Erie (Erie County); On-site; USD 23,763 - 25,141; Full time

Benefits offered by this job

401(k) with company match

Paid time off and holiday pay

Career development opportunities

Job summary

NeuroRestorative, part of Sevita, seeks a Case Coordinator to organize admissions, direct participant care, and coordinate internal/external services in a medical/rehab setting. You’ll develop individual programs, liaise with families, chair conferences, and ensure proper documentation and discharge planning.

The role emphasizes attention to detail, strong communication, and teamwork within Sevita’s mission to provide compassionate, community-based care across the U.S.

Qualifications

• Strong attention to detail and organizational skills are essential.
• Ability to multi-task and manage deadlines in a medical/rehab setting.
• Excellent communication and relationship management with families and staff.
• Self-motivated, collaborative, and dependable with a compassionate approach.
• Commitment to Sevita’s mission and values.

Responsibilities

• Develop and coordinate individual participant programs to meet needs.
• Assist participants in understanding goals and processes.
• Act as liaison for families with information and resources.
• Organize and chair participant conferences.
• Review reports for consistency and proper documentation.
• Discharge planning coordination and follow-up.
• Coordinate internal communications on case-specific issues.
• Attend clinical team and supervision meetings.
• Review monthly bills for discrepancies with accounting.
• Coordinate incentive accounts with Case Manager.
• Arrange internal medical appointments and ensure timely completion.
• Document summaries and tracking information for appointments.
• Oversee healthcare planning with Program Director/Manager.
• Coordinate with community resources to ensure quality care.
• Assist in training new staff involved in medical care.

Skills

Attention to detail

Organizational skills

Multi-tasking

Effective communication

Team player

Reliable and compassionate

Education

High school diploma or equivalent

Job description

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.

Case Coordinator

Pay is 17.25-18.25 an hour

Do you enjoy working in a medical/rehab setting and have a flair for keeping people and processes organized? Do you want a job where you can actively make a difference in people’s lives? As Case Coordinator, you will be responsible for providing organizational assistance and program support, including admissions procedures, direct participant care, and coordination of internal and external services.

• Develop individual programs and assure that the program meets the participant’s needs, optimizing the participant’s potential to be integrated into the community; ensure the provision of appropriate services to designated program participants
• Assist designated program participants, as needed, to understand the overall goals and processes being implemented in the programs
• Act as a liaison for families and provide them with information and resources as requested
• Organize and chair program participant conferences
• Review the designated program participant's reports (evaluation, progress, and discharge) for consistency and coordination of goals; ensure the appropriate documentation/recordkeeping of designated program participants
• Responsible for development, coordination, implementation, and follow-up of discharge planning as directed
• Assist in internal communication to team members regarding case-specific issues
• Attend required meetings, including clinical team meetings and regularly scheduled supervision meetings
• Review monthly bills for designated program participants after receipt from accounting staff; identify any discrepancies to accounting staff
• Coordinate utilization with the Case Manager relative to program participant’s incentive account
• Organize and facilitate internal medical appointments as requested by management, overseeing timely completion of annual medical appointments
• Ensure the appropriate documentation (including summaries and tracking information) of designated program participants for internal medical appointments and distribute as required
• Direct, develop, coordinate, implement, and follow up on healthcare planning as directed by the Program Director/Manager; ensure appropriate medical follow-up for designated program participants
• Communicate with community resources and persons outside of the program to assure quality program participant healthcare for all assigned program participants
• Assist in training new staff involved with overseeing medical care as requested

Qualifications

• High School diploma or equivalent; Associate or Bachelor's Degree in Social Service-related field preferred
• Two years of direct or indirect support services to persons with disabilities in a medical and/or rehabilitation setting
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines
• Effective communication skills to manage relationships
• Self‑motivated and collaborative; a team player
• A reliable, responsible attitude and a compassionate approach
• Commitment to the company’s mission and values

Why Join Us?

• Full compensation/benefits package for full‑time employees.
• 401(k) with company match
• Paid time off and holiday pay
• Complex work adding value to the organization’s mission alongside a great team of coworkers
• Enjoy job security with nationwide career development and advancement opportunities
• Employee Referral Program bonus opportunities for eligible roles

We have meaningful work for you – come join our team – Apply Today!

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.