Case Assistant: Client-Focused Case Coordinator

Jobtailor; Pasadena (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor seeks a detail-oriented Case Assistant to support our client services team in Pasadena. The role requires empathy, excellent communication, and the ability to organize and manage multiple time-sensitive projects efficiently.

The ideal candidate will have experience with case management software (preferably FileVine), plus strong Adobe and Microsoft Office skills (Word, Excel, OneNote, Outlook, PowerPoint). A Bachelor's Degree is required.

Qualifications

• Experience in case management software programs, preferably FileVine.
• Proficient in Adobe and Microsoft Suite products including: Word, Excel, OneNote, Outlook, PowerPoint
• A successful candidate will be detail oriented and organized, be a team player, be reliable, and capable of multitasking and managing several time-critical projects under tight deadlines.
• Excellent written and oral communication skills.
• Ability to work independently and manage priorities effectively.
• Bachelor's Degree.

Responsibilities

• Successful candidates will be skilled communicators and able to empathize with clients while gathering necessary information.
• Case assistants must be detail oriented and organized, professional, reliable, and capable of multitasking and managing several time-critical projects under tight deadlines.
• Management of electronic information, document management, and document review.

Skills

Communication skills

Empathy

Detail oriented

Organizational skills

Team player

Multitasking

Time management

Education

Bachelor's Degree

Tools

FileVine

Adobe

Microsoft Word

Microsoft Excel

Microsoft OneNote

Microsoft Outlook

Microsoft PowerPoint

Job description

Jobtailor seeks a detail-oriented Case Assistant to support our client services team in Pasadena. The role requires empathy, excellent communication, and the ability to organize and manage multiple time-sensitive projects efficiently.

The ideal candidate will have experience with case management software (preferably FileVine), plus strong Adobe and Microsoft Office skills (Word, Excel, OneNote, Outlook, PowerPoint). A Bachelor's Degree is required.