Case Aide, Substance Use

Lutheran Social Services of Illinois; Elgin, Northern (IL, KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Dayforce Wallet

Healthcare insurance

Paid time off (PTO)

11 paid holidays

403(b) plan

Employee Assistance Program

Flexible hours

Paid training

Job summary

Lutheran Social Services of Illinois is seeking a dedicated professional to provide case management and help maintain a supportive, therapeutic environment. The role includes outreach to partner agencies to foster referrals and manage admissions efficiently.

Responsibilities also cover intake procedures, scheduling, and client discussions about program fees. Strong communication, organization, and computer skills are essential, along with a valid driver’s license and access to reliable

Qualifications

• High school diploma or equivalent preferred.
• Background check clearance required.
• Annual TB test required.
• Ability to effectively utilize Electronic Health Records (EHR).
• Ability to utilize NOWPOW for case management.
• Customer service experience preferred.
• Clear written and verbal communication.
• Strong organization and computer skills including MS Office.
• Valid driver’s license and reliable transportation preferred.
• Valid IL liability insurance preferred.

Responsibilities

• Provide case management for clients.
• Encourage, monitor, and maintain a therapeutic environment.
• Outreach to other agencies to increase referrals and engagement.
• Assess client’s ability to meet admission criteria and placement.
• Complete intake packets for admission into program.
• Schedule intakes and walk-throughs.
• Conduct weekly discussions with clients regarding program fees.
• Demonstrate professional, respectful behavior with clients, families, staff and partners.

Skills

Communication

Customer service

Organization

Teamwork

Education

High school diploma or equivalent

Tools

EHR

NOWPOW

Microsoft Office

Job description

Benefits and Perks:

LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Salary $16/Hourly.
• Opportunity for advancement.
• Comprehensive benefits package for Full-time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!

Essential Functions:

• Provide case management for the clients.
• Responsible for encouraging, monitoring, and maintaining a therapeutic environment.
• Responsible for outreach to other agencies to increase referrals and engagement from the community.
• Assess the client’s ability to meet admission criteria and placement.
• Compete intake packets for admission into program.
• Schedule intakes and walk-throughs.
• Conduct weekly discussions with clients regarding program fees.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSl workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest and fair manner.

Position Qualifications:

• High school diploma or equivalent preferred.
• Background check clearance required.
• Annual TB test required.
• Ability to effectively utilize Electronic Health Records (EHR) as it an essential tool to complete clinical documentation and other job functions.
• Ability to utilize NOWPOW to conduct case management for the clients.
• Customer Service experience preferred.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
• Valid driver’s license, in good standing for the state of residency preferred.
• Access to reliable transportation preferred.
• Valid IL statutory minimum liability insurance coverage, bodily injury and property damage preferred.