Case Aide (Social Service Assistant)

Oregon State Government Jobs; Salem (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the Oregon Department of Human Services as a Case Aide (Social Service Assistant) in Salem, where you'll have the opportunity to make a meaningful impact on the lives of vulnerable children and families. This role involves working closely with caseworkers to support child welfare programs, contributing to risk assessments, and performing essential administrative tasks.

Benefits

Cost of Living Adjustments

Annual salary increases

Amazing benefits package

Public Service Loan Forgiveness Program eligibility

Qualifications

• One year experience in social programs or related fields.
• Possession of relevant certifications or educational qualifications.
• Experience assisting caseworkers by handling administrative tasks.

Responsibilities

• Provide administrative support through data entry and documentation.
• Contribute to risk and safety assessments.
• Support caseworkers in case planning activities.

Skills

Documentation

Data entry

Communication

Logistics coordination

Risk assessment

Education

Certification in Child Development or Early Childhood Education

45 quarter hours of college course work in relevant field

Associate's degree in related field with experience

Job description

Initial Posting Date:

06/25/2025

Application Deadline:

07/02/2025

Agency:

Department of Human Services

Salary Range:

$4,023 - $5,575

Position Type:

Employee

Position Title:

Case Aide (Social Service Assistant)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Imagine working with a team that is committed to serving children, families, and communities. Each day you have a unique opportunity to be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique. If you're looking for interesting workdays and a chance to make a difference, this Social Service Assistant position may be for you!

We are seeking a Case Aide (Social Service Assistant) to join our Salem Child Welfare team.

Together, we can create lasting change!

Summary of Duties

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

As a Case Aide, you will:

• Provides administrative support to colleagues through coordinating and performing duties to include;

  • Documentation, data entry, transportation of children, visitation, contact with service providers, and engagement with families to improve the outcomes and timeliness of cases.

• Support the engagement of children experiencing temporary stays.

• Contribute to risk and safety assessments and the associated decisions and plans.

• Support the caseworker in tasks related to assessment and case planning activities.

• Support essential casework activities designed to facilitate change.

Minimum Qualifications

• One year experience assisting professionals in one or more specialized social programs such as family services, children services, senior services, mental or developmental disability services, substance abuse programs, juvenile corrections programs, or occupational skills programs; OR

• Possession of a current certification in Child Development, Early Childhood Education, Addiction Counseling Preparation, or Juvenile Corrections; OR

• 45 quarter hours, or 30 semester hours of college course work in sociology, psychology, early childhood education, criminal justice, human services, juvenile corrections, or occupational skills training; OR

• An Associate's degree in a field not closely related to Social Work/Human Services & six months of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, mental or physical disabilities, juvenile prevention, health, cultural competencies, and/or inadequate housing).

Essential Attributes

We are looking for candidates with:

• Experience with assisting caseworkers by handling administrative tasks and coordinating logistics for family services through various methods. (I.e., Email, face to face, text, etc).

• Experience gathering factual information from multiple different parties to assist caseworkers in assessing child safety.

• Demonstrated experience navigating technology and different computer systems to assist colleagues.

• Experience adapting communication styles to the intended audience to relay and gather necessary information.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, including your resume and job history (with clear start and end dates for each role), as well as your completed graduation date, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.

• The use of outside resources such as Artificial Intelligence (AI) software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference. These questions are necessary to complete the application process.

Working Conditions

• Work Locations: Offices, homes of participants, and community sites.

• Travel: Occasional travel for meetings, trainings, and other case related activities. This may include occasional overnight travel.

• Hours: Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends.

• Physical Requirements: Frequent physical activity, including lifting up to 50 pounds and assisting children with car seats.

• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.

• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.

• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

• A valid driver’s license and acceptable driving record are required for this position.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Rochelle Peters. If you contact the recruiter, please include the job requisition number.