CASE AIDE - PUBLIC HEALTH

Isanti County; Cambridge, Cambridge (MN, MA); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Flexible Spending Accounts for health

Life insurance

Long-term disability insurance

Paid Time Off

12 paid holidays per year

Deferred compensation plans

PERA contributions

Employee Assistance Program

Employee Wellness Program

Job summary

Isanti County Government Center in Cambridge, MN seeks a Case Aide to support the Health and Human Services – Public Health Department. This full-time, on-site role manages a caseload, enters data, and assists with required reports.

The position runs Monday–Friday, 8:00 a.m. to 4:30 p.m. with regular in-person attendance; strong communication and record-keeping skills are essential.

Qualifications

• High School diploma or GED and experience in health and human services admin work.
• Must have a valid driver’s license.
• Ability to communicate clearly and maintain records and reports.

Responsibilities

• Determine client eligibility for health and human services programs and maintain records.
• Explain programs and services to individuals or groups and assist with applications.
• Interview clients to obtain and verify information and make referrals to resources.
• Transport clients to visits and hearings as needed.
• Prepare reports and maintain accurate program documentation.
• Perform clerical tasks and support public health operations.

Skills

Effective communication

Knowledge of programs

Record keeping

Independent work

Team collaboration

Diversity awareness

Education

High School diploma or GED

Job description

Position: Case Aide
Department: Health and Human Services - Public Health Department
Location: Cambridge, MN
Job Type: Full-time (40 hours per week)
Work Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m.
Work Setting: On-site; regular in-person attendance required
FLSA Status: Non-Exempt
Union Affiliation: Teamsters Local 320 Family Services Union

COMPENSATION

Expected 2026 Hiring Range
$24.06 – $25.65 per hour ($50,044.80 – $53,352.00 annually)
Starting pay will be determined based on qualifications, relevant experience, and internal equity.

Full Compensation Range
$24.06 – $31.06 per hour ($50,044.80 – $64,604.80 annually)
Additional longevity-based pay may be available in accordance with the applicable collective bargaining agreement.

APPLICATION REQUIREMENTS

IMPORTANT – COMPLETE APPLICATION REQUIRED
The hiring manager requires applicants to fully complete all sections of the online application, including the Work Experience and Education section(s), and attach a resume.
Applicants must not rely solely on their resume to provide this information. Work Experience and Education information must be entered directly into the online application.
Applications that are incomplete or missing required information or documents will not be considered.

POSTING DETAILS

Equal Opportunity Employer: AA/EEO

APPLICATION AND SELECTION PROCESS

Following the application deadline, Human Resources will review all submitted applications. Applicants whose qualifications align with the position requirements may be contacted by email with details regarding the next steps in the selection process.

Please note: Emails from Isanti County Human Resources may occasionally be filtered into junk or spam folders. Applicants are encouraged to monitor their junk and spam folders regularly to avoid missing important communication regarding their application status or the selection process.

BENEFITS

• Health, dental, and vision insurance
• Flexible Spending Accounts for health and dependent care
• Life insurance (basic coverage for yourself plus optional voluntary coverage)
• Long-term disability insurance
• Paid Time Off, including vacation, sick, and personal leave
• 12 paid holidays per year
• Deferred compensation plans
• Public Employee Retirement Association (PERA) contributions from both employer and employee
• Employee Assistance Program (EAP)
• Employee Wellness Program

General Definition of Work

Performs a variety of health and human services tasks related to the rendering of appropriate paraprofessional services: assisting with the coordination of case operations and assessments; collecting and entering case information into a computer system; overseeing a caseload; maintaining and storing records; completing required reports, and related work as apparent or assigned.

Work is performed under the direction of a Public Health Nurse, Public Health Supervisor, or Division Leader.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Determines eligibility of clients for health and human services programs and maintains complete and accurate records on client eligibility.
• Reviews case records for completion of required agency forms.
• Explains health and human services programs and services to individuals or groups.
• Explains application procedures to individuals or groups and assists individuals in completing application forms.
• Interviews clients to obtain and verify necessary factual information.
• Makes appropriate referrals to other units and community resources.
• Makes contact with community resources as needed.
• Informs clients of the right to appeal and of other rights.
• Responds to initial client complaints.
• Performs clerical functions as assigned.
• Performs statistical operations relevant to health and human service program procedures.
• Prepares service agreements for services purchased by the Division as needed; review of vouchers and invoices for accuracy; arranges for payment.
• Composes correspondence and constructs reports as needed.
• Transports clients to visits, appointments, and court hearings as needed.
• Participates in Public Health Preparedness activities, emergencies, exercises, and training as requested.
• Performs other related duties as assigned.

Minimum Qualifications

• High School diploma or GED and moderate experience providing administrative assistance within a health and human services related organization, working with the general public, processing documents, or equivalent combination of education and experience.
• Must possess and maintain a valid driver’s license.

Special Qualifications

• None

Required Knowledge, Skills, and Abilities

• Ability to communicate effectively, both orally and in writing.
• Knowledge of agency programs, operations, policies, and procedures.
• Knowledge of available community resources.
• Knowledge of basic mathematics.
• Ability to relate to people in an appropriate manner.
• Ability to organize and coordinate job activities.
• Ability to accurately and rapidly process detailed information.
• Ability to make decisions.
• Ability to remain objective.
• Ability to establish and maintain effective working relationships with coworkers, clients, public officials and the public.
• Ability to establish and maintain accurate and systemic records.
• Ability to express ideas clearly.
• Ability to comprehend written and verbal instructions.
• Ability to work independently.
• Knowledge of culture and diversity, which enhance ability to understand and communicate.
• Ability to adhere to and promote the agency mission statement, values and goals.
• Provide an environment of respectful relationships, such as unit-to-unit, client to unit, staff member to staff member.
• Provide positive team leadership through example.
• Ability to maintain a regular and timely work attendance.

WORKING CONDITIONS

Physical Requirements and Activity
This work requires frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force. Work regularly requires sitting, speaking and hearing; using hands to finger, handle or feel and perform repetitive motions; occasionally requires standing, walking, and reaching with hands and arms.

Sensory Requirements
Work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels.

Sensory Utilization
Work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities.

Environmental Conditions
Work requires exposure to blood borne pathogens and may be required to wear specialized personal protective equipment. Work occasionally requires exposure to outdoor weather conditions. Work is generally in a moderately noisy location (e.g., business office, light traffic).

The statements in this class description are intended to describe the general nature and level of work being performed by incumbent(s) assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

SUPPLEMENTAL INFORMATION

A fully completed Isanti County Online Application and resume must be received by Human Resources by the closing date and time listed on the posting. Any materials received after the closing date and time will not be considered.

The application will be evaluated in a Training and Experience Assessment worth 100 points. Veterans Preference will be applied in accordance with Minnesota law. A top group of qualified applicants will be invited to the interview process.

Final appointment is contingent upon the applicant passing a background investigation including a criminal history search. Costs of the background will be paid for by Isanti County.

Mission

Working Together to Deliver Quality Services that are Valued by the Community, Today and For Generations to Come.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.