Case Aide-Parenting Time Coordinator

Arizona Department of Child Safety; Mesa (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive medical, dental, andlife

ASRS retirement plan

10 paid holidays annually

Paid Parental Leave Program

Higher education discounts

Job summary

The Arizona Department of Child Safety (DCS) is seeking a Case Aide- Parenting Time Coordinator based in Mesa, AZ. You’ll help families experience safe parenting time by developing and implementing individualized plans, coordinating schedules across aides, and working with specialists to support child safety and family progress.

Applicants should have a High School Diploma or GED, a valid driver’s license, and the ability to obtain a DPS Level One Clearance.

Qualifications

• High School Diploma or GED required.
• Two years of experience as a Case Aide or visitation/parent aide.
• Valid driver’s license with acceptable driving record.
• Ability to obtain DPS Level One Fingerprint Clearance Card.
• Able to pass background checks and comply with E-Verify.

Responsibilities

• Ensure families experience safe parenting time aligned with needs.
• Develop and implement individualized parenting time plans.
• Coordinate scheduling across Parenting Time Aides for coverage.
• Collaborate with DCS Specialists and Supervisors during case planning.
• Monitor parenting time data and support service quality improvements.

Skills

Relationship building

Clear communication

Calendar management

Staff scheduling

Case coordination

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Teams

Job description

ARIZONA DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

We're Hiring!

1 N. Macdonald, Mesa, AZ 85201

https://dcs.az.gov/careers

ARIZONA DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Case Aide - Parenting Time Coordinator

Salary: $21.00 hourly

Requisition Closing Date: 9/3/2026

Make An Impact With DCS

At the Arizona Department of Child Safety (“DCS”), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well‑being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.

Why DCS?

Working for DCS is more than a just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families.

If you're passionate about working with children and families, becoming a Case Aide-Parenting Time Coordinator at DCS can be a life-changing experience. After four years of successful service, you’ll also be eligible for promotion to the DCS Specialist Trainee position ($21.70 per hour).

What You’ll Do

• Ensure families experience safe parenting time that meets their individual needs
• Develop, document, and implement individualized parenting time plans through observation and collaboration, while coordinating schedules across assigned Parenting Time Case Aides to ensure consistent coverage, effective calendar management, and efficient use of resources
• Partner with DCS Specialists and Supervisors during clinical supervision and case planning
• Participate in multidisciplinary case meetings to support family progress and child safety
• Monitor and analyze parenting time data for children in out-of-home care
• Coach and support Parenting Time Case Aides to improve service quality and documentation
• Identify trends and collaborate with leadership on improvement strategies

You may also be required to work outside of regular hours, including weekends, holidays, and overtime.

We’re Looking For Someone Who Can

• Build professional, trust-based relationships with families and colleagues
• Communicate clearly and compassionately in sensitive situations
• Develop and document parenting time plans based on observation and collaboration
• Coordinate parenting time schedules and staffing coverage using strong organizational and calendar management skills
• Manage multiple priorities, meet deadlines, and adapt to changing needs
• Coach and support other Case Aides to maintain high-quality services
• Use Microsoft Office, Outlook, Teams, and digital scheduling tools effectively

What We Need From You (Required Qualifications)

• High School Diploma or GED.
• Two years of experience working as a Department of Child Safety Case Aide or two years of experience working as a parent aide or visitation aide
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Knowledge Areas That Support Success

• Child development and family systems
• Child welfare and parenting time practices
• Basic human and social services principles
• Safety practices related to child supervision and transportation

The Perks

Join Us, And You’ll Enjoy

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Use your strengths to help children thrive and families find stability.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.