CASE AIDE - RECORD ASSISTANT

Arizona State Government; Glendale, Northern (AZ, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

ASRS retirement plan

10 paid holidays plus vacation and S/L

Parental Leave Program

Education discounts

Job summary

The Arizona Department of Child Safety is hiring a Case Aide-Records Assistant in Glendale, AZ. The role involves supporting families under a Case Manager, managing electronic records, and handling court documents with discretion.

You will also supervise visits, attend hearings, and handle clerical tasks using MS Office tools; flexibility for non-regular hours is required.

Qualifications

• High School Diploma or GED.
• Valid driver’s license and a satisfactory 39 month driving record (if mentioned).
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
• Work history, Central Registry and Public Record will be considered.

Responsibilities

• Support children and families under the direction of a Case Manager.
• Document management of electronic case records.
• Prepare, redact, and manage court documents, disclosures, and case packets.
• Supervise parent-child visits.
• Participate in meetings and client hearings.
• Transport clients and ensure proper use of child safety seats.
• Provide general case management and clerical support.

Skills

Communication

Attention to detail

Clerical skills

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Teams

Video conferencing

Mobile technology

Job description

ARIZONA DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

We're Hiring!

CASE AIDE - RECORD ASSISTANT

5800 W. Glenn Drive
Glendale, AZ 85301

https://dcs.az.gov/careers

Salary: $17.34 hourly

Requisition Closing Date:8/27/2026

Make An Impact With DCS

At the Arizona Department of Child Safety (“DCS”), we call ourselves \"Compassioneers\" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well-being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.

Why DCS?

Working for DCS is more than a just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families.

If you're passionate about working with children and families, becoming a Case Aide-Records Assistant at DCS can be a life-changing experience. After four years of successful service, you’ll also be eligible for promotion to the DCS Specialist Trainee position ($21.70 per hour).

What You’ll Do

As an Case Aide-Records Assistant, you’ll:

• Support children and families under the direction of a Case Manager
• Document Management of electronic case records
• Prepare, redact, and manage court documents, disclosures, and case packets
• Supervise parent-child visits
• Participate in a variety of meetings and/or client hearings
• Transport clients and ensure proper use of child safety seats
• Provide general case management and clerical support

You may also be required to work outside of regular hours, including weekends, holidays, and overtime.

We’re Looking For Someone Who Can:

• Build and maintain trusting, professional relationships
• Communicate with compassion, professionalism, and discretion in sensitive situations
• Use attention to detail when completing clerical tasks
• Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work

What We Need From You (Required Qualifications)

• High School Diploma or GED.
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Knowledge Areas That Support Success:

• Basic principles of human and social services
• Child welfare and family support concepts
• Basic safety practices related to client transportation and child safety seating

The Perks

Join us, and you’ll enjoy:

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

If You Have the Skills, You Can Make a Lasting Impact.

Use your strengths to help children thrive and families find stability.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.