Case Aide (Child Protection Services)

Association of Minnesota Counties; Minnesota; On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vacation and sick leave

Job summary

Wright County is seeking a Case Aide (CPS) to support the Child Protection Team within Social Services. The role involves interviewing clients, determining eligibility, performing assessments, coordinating with schools and community partners, and maintaining records and reports in a county office setting.

In addition to client-facing duties, the position supports emergency preparedness activities and inventory management for program supplies. A valid driver’s license is required upon hire.

Qualifications

• This position requires a high school diploma or GED and three years of clerical or direct client care experience, or an equivalent combination.
• Associates/Technical degree is preferred.
• Knowledge of, or ability to learn, state and federal social services programs.

Responsibilities

• Interviews and determines client eligibility for services, performs case management activities, schedules appointments and screenings.
• Contacts clients on behalf of the case manager and coordinates services with agencies and community resources.
• Authorizes or provides services to clients, including performing assessments and facilitating supervised visits.
• Creates and maintains emergency staff and volunteer call lists for Emergency Preparedness Operations.
• Documents, charts and compiles data; prepares reports and paperwork; contributes to grant requests.
• Oversees and orders program and medical supplies.

Education

High school diploma or GED

Associates/Technical degree preferred

Tools

State database systems

Job description

Case Aide (Child Protection Services)

Salary: $26.61 - $37.79 Hourly

Location: Government Center, 3650 Braddock Ave NE, Buffalo, MN 55313, MN

Job Type: Full-time

Job Number: 2026 August - Case Aide (CPS)

Department: Health & Human Services

Opening Date: 08/07/2026

Closing Date: 8/23/2026 11:59 PM Central

Description

This Case Aide position is in the Child Protection Team of Social Services. Performs intermediate skilled administrative support work assisting in the administration of County, State, and Federal social services, financial services, and public health programs. Work is performed under the moderate supervision of the Unit Supervisor. This position may be assigned to specialized functions within Health and Human Services Department.

Hiring pay range is $26.61/hr. - $29.80/hr. depending on qualifications and direct work experience. Please note this position is in-office work setting.

Essential Functions

• Interviews and determines client eligibility for services, performs case management activities, responds to questions regarding programs; schedules appointments and screenings; contacts clients on behalf of the case manager.
• Authorizes or provides services to clients, including performing assessments, facilitates supervised visits; makes referrals and coordinates services with agencies, programs and community resources, including school staff; refers cases to other Counties when clients relocate.
• Processes applications and enters information, reviews and updates State database(s) regarding client eligibility, programs and services received; checks interfaces with other County, State, and Federal agencies and Departments.
• Creates and maintains emergency staff and volunteer call lists for Emergency Preparedness Operations; assists with coordination of large-scale emergency preparedness events for the general public.
• Documents, charts and compiles data; prepares reports and paperwork; contributes to grant requests.
• Oversees and orders program and medical supplies.
• Performs other duties and activities as assigned.

Education and Experience

Minimum Qualifications & Knowledge, Skills and Abilities: High school diploma or GED and three years of experience in a clerical or direct client care position, or equivalent combination of education and experience. Associates/Technical degree is preferred.

Special Requirements

A valid driver’s license or evidence of equivalent mobility is also required upon hire.

Knowledge, Skills and Abilities

Knowledge of, or ability to learn, interpret and apply laws and regulations related to State and Federal Human Services programs; knowledge of, or ability to learn, computer systems and programs used to administer Division Human Service programs; knowledge of, or ability to learn, County government work flows and processes; skill in the use of standard office equipment, including computers and software programs; verbal and written communication skills sufficient to effectively present information and respond to questions from a wide variety of audiences; reading comprehension skills sufficient to read, understand and interpret technical and legal documents; interpersonal skills sufficient to exchange and or convey information, receive work direction, and maintain effective working relationships; ability to perform data entry into various databases; ability to effectively organize time and anticipate, plan and successfully respond to changing circumstances; ability to perform all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices; ability to communicate courteously and professionally while maintaining positive working relationships with others when carrying out all job functions.

Physical Requirements

This work requires the occasional exertion of up to 25 pounds of force; work regularly requires speaking or hearing and using hands to finger, handle or feel, frequently requires sitting and repetitive motions and occasionally requires standing, walking, reaching with hands and arms and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment and occasionally requires exposure to fumes or airborne particles, exposure to toxic or caustic chemicals; exposure to considerable mental effort and stress; work is generally in a moderately noisy location (e.g. business office, light traffic).

Benefits

Wright County offers an exceptional benefit package including vacation, sick leave and holiday pay. Also included in this benefit package is health, preventative dental and life insurance; medical and dependent care reimbursement accounts (Section 125 Plan); deferred compensation plan and Public Employees Retirement (pension).

Required Question

Employer Wright County

Address 3650 Braddock Ave NE, Suite 3200

Buffalo, Minnesota, 55313

Phone [phone]

Website http://www.wrightcountymn.gov