Case Aide

Salvation Army; Houston, Northern (TX, KY); On-site; USD 2,066,000 - 2,617,000; Part time

Job summary

Salvation Army in Houston, TX is seeking a part-time Case Management support role with benefits. Work schedule is Friday to Sunday, 1:30pm–10:00pm at the TX-Houston Family Residence (zip code 77001).

The position emphasizes intake/discharge processing, program monitoring, safety, and crisis intervention within a residential setting. Required: High school diploma or GED; one year of security or social service experience preferred, or an equivalent combination of training and experience.

Qualifications

• High school diploma or GED required.
• One year experience in security or social service preferred.
• Any equivalent combination of training and experience.

Responsibilities

• Inputs client and program records into HMIS system.
• Conducts discharge of clients according to program procedures.
• Monitors daily activities and ensures client program participation; ensures safety, cleanliness, and orderliness of the facility.
• Communicates with treatment team and documents major incidents.
• Responds to emergencies with crisis intervention as needed and conducts 24-hour monitoring.
• Inspects program area and reports maintenance needs.
• Manages bed assignments and organizes client belongings and meals.

Education

High School Diploma or GED

Job description

Job Details

Job DetailsJob Location: TX-Houston Family Residence - Houston, TX 77001Position Type: Part Time with Benefits 20 or MoreEducation Level: High School Diploma/GEDJob Category: Case ManagementSchedule: Friday - Sunday, 1:30pm - 10:00pm

Key Responsibilities

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Intake and Discharge Responsibilities (30%)

• Inputs client and program records into HMIS system.
• Conducts discharge of clients according to program procedures.

Monitoring Responsibilities (60%)

• Monitors daily activities and ensures client program participation; ensures the safety, cleanliness, and orderliness of program environment; ensures clients maintain appropriate attire and personal hygiene; observes clients for safety, health and risk potentials.
• Communicates with members of the clients’ treatment team as may be requested for purposes of providing additional client information; communicates all major incidents to clinical supervisor and primary counselor in writing and orally; facilities ongoing information exchange.
• Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures; provides necessary crisis intervention; ensures 24-hour monitoring of clients; informs Director of Social Services of special problems, needs, etc.
• Inspects program area daily; provides individual instruction or correction to clients regarding proper use of the facility as needed; reports damage or other maintenance needs to Program Manager.
• Periodically monitors bed assignments; wakes up clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the facility by the designated time; distributes client luggage.
• Assists in serving clients’ meals.

Administrative Responsibilities (10%)

• Completes required paperwork representing client intake for the day; inputs data into the computer to maintain computer records and generate client lists.
• Maintains client and program records daily; submits required reports and statistics; prepares written incident reports.
• Performs data entry and light typing as required

WHAT WE ARE LOOKING FOR IN YOUEducation and Experience:

• High school diploma or G.E.D. required, AND
• One year experience performing security or social service work preferred, OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications:

• Valid State Driver’s License (Preferred)
• Food Handlers Certification (or ability to obtain within established timeframe)
• CPR and First Aid Certification (or ability to obtain within established timeframe)

Equal Opportunity Employer: Veterans | Disabled